Roving Community Relations Specialist – Affordable Housing

Meritus Property Group; Portland (OR); On-site; USD 52,000 - 68,000; Full time

Job summary

Meritus Property Group seeks a compassionate Community Relations Specialist to support multiple affordable housing communities across the portfolio. This roving, on-site role serves residents, applicants, partners, and vendors, handling leasing inquiries, certifications, and ongoing communications.

The ideal candidate combines people skills with patience and cultural awareness, guiding households through processes that may be unfamiliar.

Qualifications

• Compassionate, personable, and service-driven approach.
• RoVING, on-site role across multiple affordable housing communities.
• Ability to guide residents and applicants through complex processes.
• Professionalism in challenging situations and strong communication.

Responsibilities

• Serve as primary contact for prospective residents in assigned communities.
• Explain eligibility, rental rates, and application requirements.
• Assist with completing applications and required documentation.
• Support certifications, recertifications, and compliance processes.
• Maintain positive resident relations and timely communications.
• Coordinate with Property Manager and Compliance Manager as needed.
• Ensure fair housing practices and equitable treatment.

Skills

Customer service

Communication

Empathy

Organizational skills

Job description

Meritus Property Group seeks a compassionate Community Relations Specialist to support multiple affordable housing communities across the portfolio. This roving, on-site role serves residents, applicants, partners, and vendors, handling leasing inquiries, certifications, and ongoing communications.

The ideal candidate combines people skills with patience and cultural awareness, guiding households through processes that may be unfamiliar.