Roving Community Manager - LIHTC - East Bay/Hayward - PAMA

Aperto Property Management, Inc; Hayward (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Aperto Property Management, Inc. is seeking a Roving Community Manager with LIHTC experience to support communities in the East Bay/Hayward, CA area.

You will oversee roving property management across multiple sites, focusing on resident relations, site operations, and compliance with LIHTC guidelines. Responsibilities include leasing leadership, budget management, and ensuring continuous property performance, with Spanish language skills considered a plus.

Qualifications

• 3+ years of property management experience.
• In-depth knowledge of LIHTC compliance.
• Spanish bilingual skills are a plus.
• Strong budgeting and rent collection skills.
• Proven leadership and communication abilities.
• Proficiency with property management software (Yardi or similar) and Microsoft Office.
• Strong problem-solving and conflict-resolution skills.
• Ability to multitask in a fast-paced environment.
• Valid driver’s license and reliable transportation.

Responsibilities

• Oversee day-to-day operations of the property, ensuring smooth, high-quality service for residents.
• Lead and supervise the leasing team, including applications, screenings, move-ins and move-outs.
• Ensure compliance with Project-Based Section 8 regulations, including annual recertifications and waitlists.
• Monitor and enforce compliance with all affordable housing regulations.
• Develop and manage the property budget, control expenses and monitor rent collections.
• Foster strong resident relations and address concerns to maintain a positive atmosphere.
• Coordinate with maintenance staff to ensure property upkeep and prompt service requests.
• Coordinate with vendors/contractors for capital improvements and maintenance projects.
• Prepare and submit all required regulatory reports and ownership documentation.

Skills

Property management

LIHTC compliance

Spanish bilingual

Budgeting

Team leadership

Yardi

MS Office

Problem solving

Multitasking

Driver's license

Tools

Yardi

MS Office

Job description

Roving Community Manager - LIHTC - East Bay/Hayward - PAMA

Aperto Property Management, Inc. (Aperto), is more than just a property management company. We are a team dedicated to excellence in the multifamily housing industry. Specializing in both conventional and affordable housing, our mission is clear: to set the gold standard in apartment management across the U.S., providing exceptional service, quality management, and superior results for our clients and residents.

What We Offer: Joining Aperto. means becoming part of a company that values growth, empowerment, and success. Our property management platform supports a full range of services, from new lease-ups to stabilized assets and acquisition rehabs, ensuring comprehensive and expert support for our properties. We're committed to providing a work environment where learning, development, and a positive culture are at the heart of everything we do.

About the Role: We are excited to invite a Roving Community Manager with LIHTC experience to join our growing team, you will support communities in East Bay/Hayward, CA area. In this role, you will oversee all aspects of property management roving between multiple properties, including resident relations, site management and compliance. You'll be responsible for maintaining a positive community atmosphere, ensuring the financial health of the property, and managing the daily operations with a special focus on LIHTC. Spanish bilingual skills are a plus. If you are an organized, customer-focused leader with a deep understanding of Low-Income Housing Tax Credit, Aperto is the place for you to take your career to the next level!

Why You'll Love Working Here:

• Career Growth: We empower our team to take the initiative with a strong focus on learning, development, and career progression.
• Work-Life Balance: Enjoy generous paid time off and a supportive environment that values your well-being.
• Comprehensive Benefits: Full medical, dental, vision, and life insurance, along with long-term disability, a 401K with company match, and more.

What You'll Do:

• Oversee the day-to-day operations of the property, ensuring it runs smoothly and efficiently while maintaining a high standard of service for residents.
• Lead and supervise the leasing team, including managing resident applications, screenings, move-ins, and move-outs.
• Ensure the property is fully compliant with Project-Based Section 8 regulations, including conducting annual recertifications, updating tenant files, and managing waitlists.
• Monitor and enforce compliance with all affordable housing regulations, ensuring that policies are followed consistently and accurately.
• Develop and manage the property's budget, ensuring financial goals are met, expenses are controlled, and rent collections are on target.
• Build strong relationships with residents, address resident concerns, and maintain a positive community atmosphere.
• Work closely with maintenance staff to ensure the property is well-maintained and any service requests are handled promptly.
• Coordinate with vendors, contractors, and other third-party service providers to complete capital improvements and maintenance projects.
• Prepare and submit all required reports and documentation to regulatory agencies and ownership.

What We're Looking For:

• 3+ years of property management experience.
• In-depth knowledge of affordable housing (LIHTC) compliance.
• Spanish bilingual skills are a plus.
• Strong financial management skills, including budget preparation, rent collections, and cost control.
• Proven experience in supervising and leading a team, with excellent communication and interpersonal skills.
• Expertise in using property management software (Yardi or similar) and Microsoft Office Suite.
• Strong problem-solving and conflict resolution skills with a focus on maintaining positive resident relations.
• A self-starter with the ability to manage multiple tasks and priorities in a fast-paced environment.
• A valid driver's license and reliable transportation are required.

Aperto Property Management, Inc. iCalBRE Broker License Number 02042194.