Rover Practice Coordinator - Front Desk & Ops (Regional)

LifeStance Health Inc.; Orlando (FL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

AD&D

Disability insurance

Life insurance

401k with employer match

Parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. in Orlando, FL, seeks a Rover Practice Coordinator to manage front-office operations for a defined region, backfilling staffing gaps and supporting clinicians and patients across in-person and telehealth visits.

You will handle patient scheduling, check-in/out, insurance verification, payments, and coordination with clinicians while maintaining a positive, compliant, and organized office environment.

Qualifications

• High school diploma or equivalent required; associate/bachelor’s degree preferred.
• Minimum 1+ year experience in healthcare operations, customer service, or similar.
• Ability to commute to multiple offices within regional radius.
• Strong multitasking and prioritization abilities.

Responsibilities

• Create and maintain a positive, supportive, and professional working environment; support clinician and staff engagement.
• Prepare patient paperwork, verify credit card on file, ensure accurate demographics and ready charts.
• Perform general office duties including mail, scanning, and inbox/Teams communications.
• Communicate clearly with peers, clinicians, and patients to support patient care and clinician satisfaction.

Skills

Multitasking

Communication

Teamwork

HIPAA compliance

Microsoft Office

EMRs

Education

High School or equivalent

Associates/Bachelor’s degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health Inc. in Orlando, FL, seeks a Rover Practice Coordinator to manage front-office operations for a defined region, backfilling staffing gaps and supporting clinicians and patients across in-person and telehealth visits.

You will handle patient scheduling, check-in/out, insurance verification, payments, and coordination with clinicians while maintaining a positive, compliant, and organized office environment.