Routing Specialist — Real-Time Dispatch & Driver Support

WHC Worldwide

San Antonio (TX)

On-site

USD 42,000 - 66,000

Full time

4 days ago

Be an early applicant

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with Match

Competitive Pay

Career Advancement

Professional Development

Team-Oriented Workplace

Job summary

zTrip in San Antonio is hiring a Routing Specialist to oversee route management, dispatch coordination, and driver support. You will monitor real-time activity, adjust plans for traffic or demand, and communicate updates to drivers to ensure timely passenger service.

The role emphasizes problem-solving, strong communication, and teamwork in a fast-paced transportation environment. This on-site position offers growth and a stable essential-industry career.

Qualifications

Previous experience in routing, dispatch, transportation, logistics, customer service, call center operations, or fleet management.
Strong computer proficiency and ability to quickly learn new software systems.
Experience using Microsoft Outlook, Excel, and Word.

Responsibilities

Coordinate trips for drivers to maximize efficiency and service coverage.
Monitor routes and transportation activity in real time.
Adjust schedules based on traffic, weather, and demand.
Communicate route changes and updates to drivers promptly.
Support drivers in resolving service issues and contingencies.
Track metrics and report disruptions to leadership.

Skills

Routing & Dispatch

Problem-solving

Communication

Multitasking

Tools

Microsoft Outlook

Excel

Word

Job description

The role emphasizes problem-solving, strong communication, and teamwork in a fast-paced transportation environment. This on-site position offers growth and a stable essential-industry career.

Get your free, confidential resume review.

or drag and drop your file here.