Routing Optimization & Efficiency Supervisor

Friendsofkerhonkson; Minneapolis (MN); On-site; USD 63,000 - 73,000; Full time

Benefits offered by this job

Bonus program

Health care benefits

Life insurance

Time off benefits

401(k) plan

Job summary

Breakthru Beverage Group in the United States seeks a Supervisor, Delivery Service Excellence to guide the delivery operations team. You will oversee drivers, routing, safety, and compliance, review routes and stop types, and lead improvements to distribution plans.

You will collaborate with sales, warehouse, and customer service to resolve issues, analyze performance data, and drive cost efficiency while maintaining DOT compliance and accurate driver invoicing.

Qualifications

• Bachelor’s degree in supply chain, management, communications, or related field.
• At least 3 years of professional experience in a fast-paced, high-volume distribution environment.
• Proficient with MS Office and relevant software.
• Strong verbal and written communication, diplomacy and discretion.
• Ability to multi-task and meet deadlines.

Responsibilities

• Oversee distribution optimization and driver performance.
• Review routes and schedules against plans to meet performance goals.
• Coordinate with field delivery supervisors, drivers, sales, and routing teams.
• Ensure DOT compliance and safety policies are followed.
• Review invoices and paperwork for accuracy.

Skills

Communication

Analytical skills

Leadership

Attention to detail

Problem solving

Teamwork

Education

Bachelor’s degree in supply chain, management, or related field

Tools

Omnitracs

Samsara

Roadnet

SAP

MS Office

Job description

Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.Time Type:Full timeRemote Type:Job Family Group:Market OperationsJob Description Summary:The Supervisor, Delivery Service Excellence is responsible for overseeing, evaluating, enhancing, and leading improvements within the Delivery Department. Duties include providing collective guidance to the delivery supervisory team and specific directions to Drivers, Routing, Safety, and compliance. This role will review routes, route plans, stop types, service times, classifications, driver performance, delivery frequency to create optimized distribution plans.Job Description:Job Responsibilities:Ensure market is optimizing the distribution of products and resources.Monitor and evaluate actual versus predicted routing, determine root causes of issues and propose/lead recommendations and implementation of resolutions.Complete pre and post shift reviews with each driver.Act as liaison between field delivery supervisors, drivers, sales leaders, and routing team.Communicating proactively with Drivers to ensure adherence to daily distribution schedules and that the department meets performance goals.Assist in direction of Delivery Supervisors in field, guiding them for support, training, and information validation or investigation as needed.Reviews distribution productivity reporting to appropriate supervisor for review and determination. Suggests efficiency ideas, cost reduction measures and assist with implementation of distribution changes.Effectively supports managing the delivery operations team.Monitor delivery fleet using Omni Tracs, Samsara, Roadnet and/or other delivery/routing software.Recommend performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline.Review driver attendance and work records.Review and verify driver DOT qualifications and advise delivery supervisors of compliance needs.Interprets, trains and consistently applies company policies, protocols and procedures including but not limited to DOT, record keeping, performance expectations and safe work methods.Contribute to DOT compliance, which may include DOT safety requirements and DOT drug screening.Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections.Acts as customer and sales interface to identify opportunities, resolve issues or discrepancies and create a cohesive relationshipFoster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments to resolve all customer or distribution opportunitiesExecute scheduled daily communications to Operations and Market Commercial Leadership.Supervise the proper selection and utilization of Company assets in support of the Distribution department and . Coordinate required repairs with proper departments as necessary.Other duties, as assigned by the jobholder’s supervisor, may also be required.Minimum Qualifications:Bachelor’s degree in supply chain, management, communications, or related field and/or equivalent training and work experience.Minimum of 3 years’ professional experience in a fast-paced, high volume distribution environmentAdvanced PC skills using MS Office and other various computer programs including presentation software.Must be a results-oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as customer service skills.Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.Highly organized with exceptional analytic and reporting skills.Ability to think creatively, identify and propose solutions to drive performance improvement.Utilize sound judgement and problem-solving skills.Ability to work in fast-paced, high-volume, team environmentStrong understanding of DOT, FMCSA, and state regulations pertaining to transportation is crucial. Including laws and regulations pertaining to vehicle safety, driver hours, safety and other relevant areas.Preferred Qualifications:Experience using Microsoft software platforms and industry platforms (Omnitracs, Samsara, Roadnet, SAP, etc.)Physical Requirements:While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate and operate a computer and telephoneOccasional carrying, overhead reaching and lifting of 15 pounds to perform various dutiesOccasional immediate reaching to perform various office dutiesOccasional standing for short amounts of time to perform various dutiesOccasional walking for short amounts of time to perform various dutiesExtended sitting for long periods of time at desk or workstationMinimal squatting or bending to perform various dutiesOccasional Climb StairsCompetencies:Will help coordinate the work of junior members of the team and other supervisors.Resolves issues which are often varied and non-routine. Undertakes analysis and investigation to solve issues.This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience.Salary Range: $63,000 - 73,000/yr.This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually.This position is eligible for health care benefits, life insurance, time off benefits and participation in the Company’s 401(k) plan--Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call [phone] and let us know the nature of your request and your contact information.