Delivery Supervisor

Capital Wine & Spirits Company, LLC; North Wales (Montgomery County); On-site; USD 60,000 - 80,000; Full time

Job summary

The position requires 3+ years of related experience, strong MS Office skills, and the ability to multi-task while maintaining attention to detail. Collaboration with multiple departments is essential to sustain smooth operations.

Qualifications

• Three years’ experience in related area.
• Proficient with MS Office and related software.
• Strong verbal and written communication with diplomacy and discretion.

Responsibilities

• Assist in managing the delivery operations team.
• Monitor delivery fleet and performance metrics.
• Oversee payroll attendance, PTO, and related records.
• Ensure DOT compliance and safety practices.
• Oversee driver invoices and related paperwork.
• Interface with customers to resolve discrepancies and build relationships.
• Collaborate with sales, warehouse, delivery and customer service teams.

Skills

MS Office

Communication skills

Multi-tasking

Analytic & Reporting

Problem solving

Team player

Education

Bachelor’s degree or equivalent training

Job description

Time Type: Full time Remote Type: Job Family Group: Market Operations

Job Description Summary

The primary purpose of this position is to assist with the daily management of the operations delivery staff. Routing Software Experience is Required

Job Responsibilities

Effectively aide in managing the delivery operations team. Monitor delivery fleet using Samsara. Recommend and/or perform performance management actions including but not limited to selection and hiring, transferring, and discharging, the assignment of work, or progressive discipline. Maintain driver’s attendance records, sick days, vacation, etc. Trains drivers in the areas of safe driving, proper lifting techniques and company delivery process and procedure. Regular ride along with Drivers and perform observation and coaching to ensure proper customer service, productivity metric achievement, and safety practices Payroll oversight including attendance records and paid time off Responsible for DOT compliance, which may include DOT safety requirements and DOT drug screening. Oversee or aide in the function of timely and accurate verification and processing of the daily delivery driver invoices, associated paperwork, returns and collections. Interface with customers solving discrepancies, problems and creating a cohesive relationship. Foster and maintain a collaborative relationship with the sales, warehouse, delivery and customer service departments. Administration of worker’s compensation, incentive and safety programs. Responsibly handle beverage alcohol product. Other duties, as assigned by the jobholder’s supervisor, may also be required.

Minimum Qualifications

• Minimum of 3 years’ experience in related area
• Proficient PC skills using MS Office and other various computer programs including presentation software
• Must be a results-oriented professional with verbal/written communication skills using diplomacy and discretion as well as customer service skills
• Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
• Analytic and Reporting skills
• Utilize sound judgement and problem-solving skills
• Ability to work in fast-paced, high-volume, team environment

Preferred Qualifications

• Maintain a valid CDL license
• Bachelor’s degree in related field and/or equivalent training and work experience

Physical Requirements

• While performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephone
• Occasionally carry & lift up to 65 pounds
• Occasionally reach overhead, squat and bend
• Frequently walk and stand for extended periods of time

Competencies

• May help coordinate the work of junior members of the team.
• Resolves issues which are often varied and non-routine.
• Undertakes analysis and investigation to solve issues.

This job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.

Breakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call [phone] and let us know the nature of your request and your contact information. We’re driven to be the industry leader in every way, including how we treat our associates. Which is why we’ve built a people-centric, relationship-driven culture designed to maximize career advancement, a sense of belonging, and wellness. Focused on enhancing every aspect and phase of your career, the Breakthru experience includes our commitment to your growth, belonging, and wellness. Breakthru Beverage is a family-owned and operated company with operations across the U.S. and Canada, and more than $8 billion in annual sales driven by a team of 10,000 associates. We deliver world-renowned brands to the doorsteps of North America’s retail, bar and restaurant businesses.

Now that you know all about us, we’d like to know something about you.