Router I

Randstad USA; Hartford (CT); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

Medical

Prescription

Dental

Vision

AD&D

Life Insurance

Short-term disability

401K

Job summary

Randstad USA is seeking a Router I to support transportation operations by coordinating daily route planning and maintaining routing systems. This onsite role requires strong organization and the ability to liaise between drivers and management to ensure routing efficiency.

The ideal candidate will handle scheduling, data entry, and administrative tasks while accommodating a flexible evening shift (3:00 PM-11:30 PM). Prior routing software experience is a plus.

Qualifications

• High School Diploma or GED equivalent.
• 0-3 years of experience in transportation, logistics, dispatching, routing, customer service, administration, or a related field.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Solid analytical and problem-solving abilities.
• Experience maintaining records, files, and confidential information.
• Positive attitude with great interpersonal and customer service skills.
• Reliable attendance and dependability.

Responsibilities

• Coordinate and maintain daily truck routing using routing software such as Omnitracs/Roadnet.
• Review routing schedules and route changes to ensure maximum operational efficiency.
• Function as a liaison between drivers and management regarding route assignments, delivery issues, and operational updates.
• Input and maintain customer information, including route assignments and geo-coding data.
• Perform ongoing system maintenance and ensure routing records remain accurate and up to date.
• Manage customer and routing files while maintaining confidentiality of sensitive information.
• Schedule deliveries to meet customer service expectations and requested delivery windows.
• Communicate effectively with transportation leadership and operations management regarding routing needs and challenges.
• Debrief drivers upon route completion and document issues, concerns, and operational feedback.
• Provide written communications, recaps, and operational reports as needed.
• Support warehouse loading functions and coordinate with warehouse personnel to ensure route readiness.
• Answer incoming phone calls and provide office support for transportation operations.
• Assist with clerical and administrative activities related to transportation and logistics.
• Adapt to changing business needs and support additional duties as assigned.

Skills

Microsoft Office

Excel

Word

Scheduling

Route Planning

Education

High School

Tools

Omnitracs

RoadNet

Job description

The Router I is responsible for supporting transportation operations by coordinating daily route planning, maintaining routing systems, and serving as a liaison between delivery drivers and management. This role ensures routing efficiency, customer satisfaction, and accurate system maintenance while providing administrative support to the transportation team.

The ideal candidate is highly organized, detail-oriented, adaptable, and able to thrive in a fast-paced environment. Must be able to work 100% Onsite. Shift: Flexible Evening Shift (3:00 PM-11:30 PM). Typical schedule may be Monday-Friday or Tuesday-Saturday.

Qualifications

• High School Diploma or GED equivalent.
• 0-3 years of experience in transportation, logistics, dispatching, routing, customer service, administration, or a related field.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Solid analytical and problem-solving abilities.
• Experience maintaining records, files, and confidential information.
• Positive attitude with greatinterpersonal and customer service skills.
• Reliable attendance and dependability.

Preferred Qualifications

• Experience with AS400.
• Experience using Omnitracs, RoadNet, or similar routing software.
• Transportation, distribution, warehouse, or fleet operations experience.
• Knowledge of route planning, route optimization, and dispatch operations.

Salary: $26 - $27 per hour

Shift: First

Work hours: 3 PM - 11:30 PM

Education: High School

Responsibilities

• Coordinate and maintain daily truck routing using routing software such as Omnitracs/Roadnet.
• Review routing schedules and route changes to ensure maximum operational efficiency.
• Function as a liaison between drivers and management regarding route assignments, delivery issues, and operational updates.
• Input and maintain customer information, including route assignments and geo-coding data.
• Perform ongoing system maintenance and ensure routing records remain accurate and up to date.
• Manage customer and routing files while maintaining confidentiality of sensitive information.
• Schedule deliveries to meet customer service expectations and requested delivery windows.
• Communicate effectively with transportation leadership and operations management regarding routing needs and challenges.
• Debrief drivers upon route completion and document issues, concerns, and operational feedback.
• Provide written communications, recaps, and operational reports as needed.
• Support warehouse loading functions and coordinate with warehouse personnel to ensure route readiness.
• Answer incoming phone calls and provide office support for transportation operations.
• Assist with clerical and administrative activities related to transportation and logistics.
• Adapt to changing business needs and support additional duties as assigned.

Skills

• Microsoft Office
• Excel
• Word
• Scheduling
• Route Planning

Qualifications

• Years of experience: 0 years
• Experience level: Experienced

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan (all benefits are based on eligibility)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

This posting is open for thirty (30) days.

Experience

• Experienced

Education

• High School