Router I

Spectraforce Technologies; New Hartford (CT); On-site; USD 22,000 - 39,000; Full time

Job summary

Spectraforce Technologies is seeking a Router I to support transportation operations in Hartford, CT. The role focuses on coordinating daily route planning, maintaining routing systems, and serving as a liaison between delivery drivers and management.

The ideal candidate is organized, detail-oriented, adaptable, and able to thrive in a fast-paced environment. Responsibilities include processing routing changes, maintaining data accuracy, and providing administrative support to the transportation

Qualifications

• High school diploma or GED required.
• Strong organizational and detail-oriented skills.
• Excellent written and verbal communication abilities.
• Ability to manage multiple tasks to meet deadlines in a fast-paced setting.

Responsibilities

• Coordinate and maintain daily truck routing using routing software such as Omnitracs/Roadnet.
• Review routing schedules and route changes to ensure maximum operational efficiency.
• Serve as liaison between drivers and management for route assignments and issues.
• Input and maintain customer and routing data, including geo-coding information.
• Maintain routing records and provide written communications and operational reports as needed.
• Assist with clerical and administrative activities related to transportation and logistics.

Skills

Attention to detail

Communication skills

Multitasking

Problem solving

Education

High School Diploma or GED

Tools

Omnitracs

Roadnet

AS400

Job description

Job Title: Router I

Location: Hartford, CT, USA, 06114

Duration: 6 months

Schedule: Monday-Friday or Tuesday-Saturday / Flexible Evening Shift (3:00 PM-11:30 PM or until completed)

Interview: In Person

Position Summary

The Router I is responsible for supporting transportation operations by coordinating daily route planning, maintaining routing systems, and serving as a liaison between delivery drivers and management. This role ensures routing efficiency, customer satisfaction, and accurate system maintenance while providing administrative support to the transportation team. The ideal candidate is highly organized, detail-oriented, adaptable, and able to thrive in a fast-paced environment.

Key Responsibilities

• Coordinate and maintain daily truck routing using routing software such as Omnitracs/Roadnet.
• Review routing schedules and route changes to ensure maximum operational efficiency.
• Function as a liaison between drivers and management regarding route assignments, delivery issues, and operational updates.
• Input and maintain customer information, including route assignments and geo-coding data.
• Perform ongoing system maintenance and ensure routing records remain accurate and up to date.
• Manage customer and routing files while maintaining confidentiality of sensitive information.
• Schedule deliveries to meet customer service expectations and requested delivery windows.
• Communicate effectively with transportation leadership and operations management regarding routing needs and challenges.
• Debrief drivers upon route completion and document issues, concerns, and operational feedback.
• Provide written communications, recaps, and operational reports as needed.
• Support warehouse loading functions and coordinate with warehouse personnel to ensure route readiness.
• Answer incoming phone calls and provide office support for transportation operations.
• Assist with clerical and administrative activities related to transportation and logistics.
• Adapt to changing business needs and support additional duties as assigned.

Required Qualifications

• High School Diploma or GED equivalent.
• 0-3 years of experience in transportation, logistics, dispatching, routing, customer service, administration, or a related field.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Experience maintaining records, files, and confidential information.
• Positive attitude with strong interpersonal and customer service skills.
• Reliable attendance and dependability.

Preferred Qualifications

• Experience with AS400.
• Experience using Omnitracs, RoadNet, or similar routing software.
• Transportation, distribution, warehouse, or fleet operations experience.
• Knowledge of route planning, route optimization, and dispatch operations.

Work Schedule

• Must be flexible to work assigned shifts and varying schedules based on business needs.
• Typical schedule may be Monday-Friday or Tuesday-Saturday.
• Must be available to provide backup coverage on Sundays and other days as needed.
• Typical shift hours are 3:00 PM to 11:30 PM, or until daily operations are completed.

Desired Attributes

• Strategic thinker with a focus on operational efficiency.
• Strong problem-solving and decision-making skills.
• Ability to work independently and as part of a team.
• Comfortable interacting with drivers, customers, and management.
• Adaptable and responsive to changing priorities.
• Positive energy and a customer-focused mindset.