Route Supervisor: Lead District Ops & Customer Service

Alsco Uniforms; Redding (CA); On-site; USD 60,000 - 64,000; Full time

Benefits offered by this job

401K with company match

Medical/Dental/Vision

Life Insurance

Vacation/Sick/Holidays

Direct Deposit

Career Advancement

Learning & Development

Inclusive and Diverse Team

Job summary

Alsco Uniforms in California is seeking a Route Supervisor to support service operations, manage route districts, and report to the District Manager. The role emphasizes customer service, route efficiency, and leadership within a productive district.

Qualifications include a valid driver’s license, clean driving record, strong English communication, and excellent time management. This full-time position offers benefits and growth opportunities with Alsco Uniforms.

Qualifications

• Have and maintain a valid Driver’s License and be 21 years or older.
• Maintain a driving record free of chargeable accidents, speeding, safety or other violations.
• Demonstrate excellent skills in customer service and route sales.
• Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player.
• Recognize colors, sizes and types of product and count, add and subtract accurately.

Responsibilities

• Assist in the development of a district to be a highly productive team, through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, supervising and building strong relationships with each RSR.
• Assist the DM as assigned, to ensure customer loyalty and outstanding customer Service through customer visits, audits, new installs, problem solving, openly communicate and negotiate with customers.
• Leading their district to success, communicate changes and policies, evaluate route organization, project a professional image and require of their district likewise, and cooperatively work with other departments in the branch.
• Support the department so that all company policies and procedures are followed, including safety and Service SOP. Evaluate service procedures and make recommendations.
• Complete general route responsibilities when necessary. Safely operate company vehicles, following all applicable laws and company policy.
• Assist in retention and growth, sales, promotions, contests, proper product mix and continued customer relationships.
• Perform, as needed, all of the responsibilities of a RSR at a higher level and with a managerial perspective, evaluating the route and the RSR performance on the route.
• Perform all of the responsibilities of a Route Relief/Utility RSR as needed.
• When running a route, up-sell, cross-sell and sample all lines of service or product, and ensure a profitable product mix. Monitor and report competitive activity. Keep service agreements current and renewed.
• Follow written and verbal instructions and perform other tasks as directed by supervision.

Skills

Customer service

Route sales

Driver's license

English communication

Time management

Team player

Education

High School diploma

Job description

Alsco Uniforms in California is seeking a Route Supervisor to support service operations, manage route districts, and report to the District Manager. The role emphasizes customer service, route efficiency, and leadership within a productive district.

Qualifications include a valid driver’s license, clean driving record, strong English communication, and excellent time management. This full-time position offers benefits and growth opportunities with Alsco Uniforms.