Route Supervisor: Lead Delivery Team & Customer Growth

Your Linen Service; Parkersburg (WV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Short-Term Disability

Vision and Life Insurance

401(k) with generous match

Paid Vacation

Competitive wages

Career advancement opportunities

Job summary

Sanitary Linen Service, Inc. is seeking a motivated Route Supervisor to lead our delivery team. You will supervise Route Sales/Service Drivers, protect customer relationships, and ensure on-time service and accurate inventory.

This role requires at least 2 years in route delivery, prior supervisory experience, and strong communication. A valid driver’s license, clean driving record, and ability to lift up to 50 pounds are essential.

Qualifications

• Minimum of 2 years of Route Sales/Delivery experience.
• Supervisory or leadership experience required.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building skills.
• Ability to load, push, pull, and lift up to 50 pounds.
• Excellent driving record and a valid driver's license.
• Ability to pass required drug screening and background checks.

Responsibilities

• Supervise, coach, and support a team of Route Sales/Service Drivers
• Maintain strong relationships with established customers by identifying and responding to their daily service needs
• Monitor route performance and ensure sales and service expectations are met
• Establish and monitor route sales goals and quotas
• Identify opportunities to sell additional products and services
• Oversee inventory accountability, product replacement, and route inventory levels
• Monitor the condition, maintenance, and appearance of route delivery vehicles
• Communicate effectively with customers, drivers, management, and other departments
• Provide ongoing training, coaching, and performance feedback to route personnel
• Help ensure routes operate efficiently and customers receive consistent, high-quality service

Skills

Route delivery experience

Supervisory experience

Customer service

Communication skills

Attention to detail

Multi-tasking

Lifting up to 50 lbs

Clean driving record

Driver's license

Drug screening/background checks

Motivated and results-oriented

Job description

Sanitary Linen Service, Inc. is seeking a motivated Route Supervisor to lead our delivery team. You will supervise Route Sales/Service Drivers, protect customer relationships, and ensure on-time service and accurate inventory.

This role requires at least 2 years in route delivery, prior supervisory experience, and strong communication. A valid driver’s license, clean driving record, and ability to lift up to 50 pounds are essential.