Route Supervisor

Your Linen Service; Parkersburg (WV); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Short-Term Disability

Vision and Life Insurance

401(k) with generous match

Paid Vacation

Competitive wages

Career advancement opportunities

Job summary

Sanitary Linen Service, Inc. is seeking a motivated Route Supervisor to lead our delivery team. You will supervise Route Sales/Service Drivers, protect customer relationships, and ensure on-time service and accurate inventory.

This role requires at least 2 years in route delivery, prior supervisory experience, and strong communication. A valid driver’s license, clean driving record, and ability to lift up to 50 pounds are essential.

Qualifications

• Minimum of 2 years of Route Sales/Delivery experience.
• Supervisory or leadership experience required.
• Strong verbal and written communication skills.
• Excellent customer service and relationship-building skills.
• Ability to load, push, pull, and lift up to 50 pounds.
• Excellent driving record and a valid driver's license.
• Ability to pass required drug screening and background checks.

Responsibilities

• Supervise, coach, and support a team of Route Sales/Service Drivers
• Maintain strong relationships with established customers by identifying and responding to their daily service needs
• Monitor route performance and ensure sales and service expectations are met
• Establish and monitor route sales goals and quotas
• Identify opportunities to sell additional products and services
• Oversee inventory accountability, product replacement, and route inventory levels
• Monitor the condition, maintenance, and appearance of route delivery vehicles
• Communicate effectively with customers, drivers, management, and other departments
• Provide ongoing training, coaching, and performance feedback to route personnel
• Help ensure routes operate efficiently and customers receive consistent, high-quality service

Skills

Route delivery experience

Supervisory experience

Customer service

Communication skills

Attention to detail

Multi-tasking

Lifting up to 50 lbs

Clean driving record

Driver's license

Drug screening/background checks

Motivated and results-oriented

Job description

We are a growing, family-owned and professionally managed company with a long history of serving customers throughout the Restaurant, Hospitality, and Healthcare industries. Our success is built on strong customer relationships, quality service, and dedicated employees who take pride in the work they do. We have been in business since 1934 and still growing!

We are seeking a motivated, enthusiastic, and customer-focused Route Supervisor to lead and support our route delivery team. This high-profile position is responsible for supervising Route Sales/Service Drivers, maintaining strong customer relationships, overseeing route performance, and ensuring our delivery fleet and inventory are properly managed.

Responsibilities

• Supervise, coach, and support a team of Route Sales/Service Drivers
• Maintain strong relationships with established customers by identifying and responding to their daily service needs
• Monitor route performance and ensure sales and service expectations are met
• Establish and monitor route sales goals and quotas
• Identify opportunities to sell additional products and services
• Oversee inventory accountability, product replacement, and route inventory levels
• Monitor the condition, maintenance, and appearance of route delivery vehicles
• Communicate effectively with customers, drivers, management, and other departments
• Provide ongoing training, coaching, and performance feedback to route personnel
• Help ensure routes operate efficiently and customers receive consistent, high-quality service

Qualifications

• Minimum of 2 years of Route Sales/Delivery experience
• Previous supervisory or leadership experience required
• Stable and dependable work history
• Strong verbal and written communication skills
• Excellent customer service and relationship-building skills
• Strong attention to detail and organizational skills
• Ability to work independently and manage multiple priorities
• Ability to load, push, pull, and lift up to 50 pounds
• Excellent driving record
• Valid driver's license
• Ability to pass required drug screening and background checks
• Professional, dependable, motivated, and results-oriented

Benefits

• Medical, Dental, Short-Term Disability, Vision, and Life Insurance
• 401(k) with a generous company match
• Paid Vacation
• Competitive wages
• Opportunities for career advancement and professional development

COMPANY DESCRIPTIONSanitary Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first class lodging, healthcare, and small business customers.

Our company is dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.

Sanitary Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.