Route Supervisor

Jobot; Villa Park (IL); On-site; USD 60,000 - 70,000; Full time

Job summary

Jobot is seeking a Permanent Route Supervisor to oversee delivery operations for our linen rental and laundry service. You will manage a team of drivers, develop route plans, and ensure on-time, safe deliveries while maintaining high service standards.

Based in Villa Park, IL, this full-time role requires 2+ years in route supervision, strong leadership and logistics knowledge, and the ability to work under pressure.

Qualifications

• 2+ years in route supervision or similar role.
• Proven team leadership with coaching and performance management.
• Excellent knowledge of route planning and logistics operations.
• Ability to handle high-stress situations and make effective decisions.
• Strong problem-solving and communication skills.

Responsibilities

• Oversee daily operations of delivery team, ensuring routes are completed efficiently and safely.
• Develop and implement route plans considering volume, geography and time constraints.
• Coordinate with logistics to ensure on-time dispatch and deliveries.
• Monitor driver performance and provide coaching as needed.
• Handle issues during delivery and resolve them promptly.
• Maintain regular communication with customers regarding delivery.
• Ensure compliance with company policies and delivery laws.
• Conduct regular driver trainings to improve skills.
• Collaborate with other departments to improve efficiency.

Skills

Route supervision

Team leadership

Route planning

Communication

Problem solving

Organizational skills

Logistics software

Safety awareness

Decision making under pressure

Driver coaching

Tools

Logistics software

Job description

Salary: $60,000 - $70,000 per year

About Us

We are a distinguished provider of premium linen rental and laundry services, specializing in meeting the needs of hospitality businesses. With a reputation for reliability and exceptional quality, we have been serving our clientele with excellence for decades. Their commitment to outstanding service and top-notch products has solidified our company as a trusted partner in the industry.

Why Join Us

We have a reputation for excellence and reliability in the industry and a four generation legacy of providing premium linen rental and laundry services. We offer employees the opportunity to be part of a respected and established organization. Working for us means being part of a team committed to delivering outstanding service and quality products, contributing to a dynamic and rewarding + family oriented work environment.

Job Details

As a Permanent Route Supervisor, you will be responsible for managing all aspects of our delivery operations. This role is pivotal in ensuring that our products reach our customers in a timely, efficient, and safe manner. You will be overseeing a team of drivers, coordinating their routes, and ensuring that all logistics operations run smoothly. This is a full-time position that requires a hands‑on, proactive approach, and a strong commitment to achieving operational excellence.

Responsibilities

• Oversee daily operations of delivery team, ensuring all routes are completed efficiently and safely.
• Develop and implement route plans, taking into account factors such as delivery volume, geographical location, and time constraints.
• Coordinate with the logistics team to ensure that all deliveries are dispatched on time and reach their destinations as scheduled.
• Monitor driver performance, providing coaching and feedback as necessary to ensure high standards are maintained.
• Handle any issues or emergencies that arise during the delivery process, resolving them in a timely and effective manner.
• Maintain regular communication with customers, addressing any concerns or queries they may have regarding delivery.
• Ensure compliance with all company policies and procedures, as well as relevant laws and regulations relating to delivery operations.
• Conduct regular training sessions for drivers to enhance their skills and knowledge.
• Collaborate with other departments to improve overall operational efficiency.

Qualifications

• Minimum of 2 years of experience in route supervision or a similar role.
• Proven experience in team leadership, with strong skills in coaching and performance management.
• Excellent knowledge of route planning and logistics operations.
• Ability to handle high-stress situations and make effective decisions under pressure.
• Strong problem-solving skills, with the ability to resolve operational issues swiftly and effectively.
• Excellent communication skills, with the ability to liaise effectively with team members, customers, and other stakeholders.
• Strong organizational skills, with the ability to manage multiple tasks and deadlines simultaneously.
• Proficient in the use of logistics software and other relevant technology.
• A valid driver’s license and a clean driving record.
• Knowledge of relevant laws and regulations relating to delivery operations.
• A commitment to maintaining high standards of safety and efficiency in all aspects of delivery operations.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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