Domestic Operations Specialist

Jobot; Cincinnati (OH); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Sick leave and vacation

EAP / wellness benefits

Job summary

Jobot is seeking a Domestic Operations Specialist to coordinate domestic freight shipments and manage carrier relationships in a fast-paced logistics environment. This role emphasizes accuracy, proactive communication, and timely execution to support customer needs and operational efficiency.

The position offers lucrative bonuses, comprehensive medical/dental/vision coverage, a 401(k) plan with company match, generous PTO, and opportunities for growth into management roles within a globally

Qualifications

• 3+ years in domestic freight forwarding or logistics operations.
• Strong attention to detail and problem-solving under deadlines.
• Proficient with Microsoft Office and transportation management systems.

Responsibilities

• Coordinate and monitor domestic air, ground, LTL, and FTL shipments.
• Manage shipment updates, routing, documentation, and system records.
• Obtain carrier rates, quotes, and verify vendor charges.
• Resolve service issues with clear communication to clients and teams.
• Ensure compliance with procedures and support process improvements.

Skills

Domestic freight logistics

Carrier relationship mgmt

Tools

MS Office

TMS

Job description

Domestic Operations Specialist - Lucrative Bonuses | Management Opportunities | Full Benefits & 401K with match!

Salary: $50,000 - $75,000 per year

A bit about us

Our client is a leading third-party logistics (3PL) provider with an extensive global network of offices and partners. By combining experienced logistics professionals with innovative technology solutions, the organization delivers reliable, efficient, and customized supply chain services worldwide. The company specializes in a comprehensive range of logistics solutions, including domestic and international freight forwarding, truck and rail brokerage, customs services, warehousing, order fulfillment, and inventory management. With a customer-first approach and a culture built on collaboration, innovation, and problem-solving, the organization helps businesses navigate complex supply chains with speed, agility, and confidence. Backed by decades of industry expertise and a broad service network, the company is committed to delivering tailored solutions that drive customer success across industries and global markets.

Why join us

Join a collaborative, fast-paced environment where problem-solving, innovation, and teamwork are valued. You’ll be part of a team that embraces challenges, celebrates success, and is committed to delivering exceptional service to customers worldwide.

• Comprehensive medical, dental, and vision coverage for employees and eligible dependents.
• Company-paid basic life insurance.
• Short-term and long-term disability coverage.
• Health Savings Account (HSA) with employer contributions.
• Flexible Spending Account (FSA) options.
• 401(k) retirement plan with a company match of up to 3.5%.
• Generous paid time off, including 80 hours of sick leave, 80 hours of vacation annually with additional accrual based on tenure, and 7 paid holidays.
• Employee Assistance Program (EAP) providing additional personal and professional support.

Job Details

Position Summary

The Domestic Operations Agent is responsible for coordinating domestic freight shipments, managing carrier relationships, and ensuring timely, accurate transportation services. The ideal candidate is organized, proactive, and experienced in a fast-paced logistics environment.

Key Responsibilities

• Coordinate and monitor domestic air, ground, LTL, and FTL shipments.
• Manage shipment updates, routing, documentation, and transportation system records.
• Obtain carrier rates, secure spot quotes, and verify vendor charges.
• Identify and resolve service issues while maintaining clear communication with customers, carriers, and internal teams.
• Ensure compliance with operational procedures and support continuous improvements.

Qualifications

• 3+ years of experience in domestic freight forwarding, logistics, or transportation operations.
• Strong attention to detail, organization, and problem-solving skills.
• Ability to prioritize multiple tasks and perform effectively under deadlines.
• Proficiency with Microsoft Office and transportation management systems.
• Strong communication skills and the ability to work independently and collaboratively.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

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