Route Service Representative (e)

West Michigan Uniform & Linen Service Inc; Holland (MI); On-site; USD 48,000 - 65,000; Full time

Job summary

West Michigan Uniform & Linen Service Inc in Michigan is seeking a Full-Time Delivery Driver to run a four-day Monday through Thursday route. You will deliver new/clean products, pick up used items, and manage inventory while ensuring accurate billing on a handheld device.

This role requires a high school diploma or GED, 2–3 years in delivery or customer service, and the ability to lift 50 lbs. The position pays a base of $48,000 per year with additional commissions and bonuses, expected

Qualifications

• High school diploma or GED required.
• 2–3 years driving/delivery, customer service, or sales experience preferred.
• Physical ability to lift 50 lbs and perform demanding tasks.

Responsibilities

• Deliver new/clean products and pick up used products daily.
• Track inventory for correct delivery and billing on handheld device.
• Unload truck and prepare for next day’s route.
• Drive customer retention and expand route revenue.

Skills

Lift 50 lbs

Truck driving

Multitasking

Computer literacy

Organizational skills

Education

GED or high school diploma

Tools

Handheld computer

Job description

• Base Pay $48,000.00 / Year
• Employee Type Full Time Exempt
• Manage Others No

Description

This position is a four-day Monday through Thursday average work week.

Essential Functions:

• Execute delivery of new/clean products and pick up of used products on a daily basis in company truck
• Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
• Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
• Actively drives customer retention and increases route revenue by expanding customer relationships

Experience/Knowledge:

• High school diploma or General Education Degree (GED) required
• 2-3 years driving/delivery, customer service, or sales experience preferred

Necessary Skills and Abilities:

• This is a physical job. All RSRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
• Must be able to drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
• Ability to remain organized, multi-task and balance incoming customer requests/issues in a demanding environment
• Must be able to use a computer, phone, calculator, printer, and copy machine

Compensation:

Training Wage: Base of $48,000 Once a route is assigned: +Commission, + bonuses. Typical compensation ranges from $55,000-$65,000 annually with no cap on commission.

Qualifications

Behaviors

Required

Loyal: Shows firm and constant support to a cause

Enthusiastic: Shows intense and eager enjoyment and interest

Meticulous: Capable of carrying out a given task with all the necessary details to get the task done well

Collaborator: Works well as a member of a group

Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Initiative-taker: Inspired to perform without outside help

Experience

Preferred

2-3 years customer service experience preferred. 2-3 years driving/delivery experience preferred.

Licenses & Certifications

Required Chauffer's Driver's License

For Hire Endorsement

Requirements

Physical Requirements:

• This is a physical job. All RSRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
• Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
• Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.

Role Requirements:

• Requires a Chauffer's License,
• Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
• Must meet and maintain insurability requirements. MVR to be checked periodically.
• Possible background check or safety training needed for some client facilities.
• Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
• 21 years of age or 3+ years of professional driving experience