Route Service Representative

Wildman; South Bend (IN); On-site; USD 48,000 - 70,000; Full time

Benefits offered by this job

Weekly commission

Quarterly bonuses

Trips for two

Four-day work week

Training & mentorship

Job summary

Wildman in South Bend, IN is seeking a Route Service Representative to grow and maintain our service route while building client relationships. You are a self-starter who thrives in a fast-paced environment and is eager to contribute to our customers' success.

The role offers base pay of $48,000 with a commission structure and potential to reach $55k–$70k annually through bonuses and incentives. Four-day work weeks, comprehensive training, and a supportive culture are part of our commitment to

Qualifications

• Self-starter with enthusiasm and high standards.
• Strong written and verbal communication skills.
• Ability to organize priorities and manage workloads.
• Detail oriented with accuracy in tasks.
• Collaborative team player with flexibility.
• Proficiency in Microsoft Office; able to learn ERP on desktop/PDA.
• High school diploma or GED; 2–3 years driving/delivery or sales experience preferred.

Responsibilities

• Deliver new/clean products and pick up used products daily using company truck.
• Track customer inventory for correct delivery and billing via handheld computer.
• Focus on customer value and retention; demonstrate benefits to clients.
• Complete end-of-day administrative tasks, unloading and preparing routes for next day.
• Drive route revenue by expanding customer relationships.
• Maintain a safe workplace and comply with DOT and company requirements.

Skills

Proactive

Communication skills

Organizational skills

Detail oriented

Team player

Tech savvvy

ERP navigation

Education

High school diploma or GED

Tools

ERP system

Job description

• Base Pay: $48000.0 / Year
• Employee Type: Full Time Exempt

• Location: 2810 Foundation Drive, South Bend, IN, 46628, USA
• Base Pay: $48000.0 / Year
• Employee Type: Full Time Exempt

Description

Exciting Opportunity: Route Service Representative

Are you ready to elevate your sales career? We’re looking for a passionate and driven Route Service Representative to join our dynamic team. This role is pivotal in growing and maintaining an established service route while building relationships with clients. If you’re a self-starter who thrives in a fast-paced environment, we want to hear from you!

Why Join Us?

• Impactful Role: Your work will directly contribute to our mission of “Changing Lives.” Your efforts will make a significant difference to our clients' success.
• Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
• Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
• Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
• Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
• Typically, a four-day work week – Monday – Thursday

Compensation

Training Wage: Base of $48,000 Once a route is assigned: Base of $48,000 + Commission. Typical compensation ranges from $55,000-$70,000 annually.

Key Responsibilities

• Execute delivery of new/clean products and pick up of used products daily in company truck
• Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
• Customer focused; shows ability to create and demonstrate value to the customer
• Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
• Actively drive customer retention and increase route revenue by expanding customer relationships
• Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).

Qualifications

• Proactive & Motivated: You’re a self-starter with a commitment to excellence and high standards.
• Communication Skills: Strong written and verbal communication skills are a must.
• Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
• Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
• Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred)

Requirements

Physical Requirements

• This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
• Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
• Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.

Role Requirements

• Requires a For-Hire Endorsement.
• Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
• Must meet and maintain insurability requirements. MVR to be checked periodically.
• Possible background check or safety training needed for some client facilities.
• Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
• 21 years of age or 3+ years of professional driving experience