Route Service Representative

Wildman; Fort Wayne (IN); On-site; USD 43,000 - 53,000; Full time

Job summary

Wildman is seeking a Route Service Representative in Fort Wayne, IN. The role focuses on delivering and picking up products on an established route while building client relationships.

You will operate company vehicles, manage route inventories, and ensure accurate billing and documentation. A strong emphasis on safety, compliance, and customer-focused service is essential.

Qualifications

• Proactive & motivated with a drive to excel.
• Strong written and verbal communication skills.
• Organizational skills with the ability to manage priorities.
• Attention to detail in all tasks.
• Team player who can work independently and with others.
• Proficiency in Microsoft Office and ERP systems.

Responsibilities

• Execute delivery of new/clean products and pick up of used products daily in company truck.
• Track customer inventory for correct delivery and billing using company handheld computer; assist in issues concerning route customers.
• Customer focused; shows ability to create and demonstrate value to the customer.
• Complete end of the day administrative tasks including unloading the truck and preparing for next day's route.
• Actively drive customer retention and increase route revenue by expanding customer relationships.
• Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).

Skills

Proactive & Motivated

Communication Skills

Organizational Skills

Detail Oriented

Team Player

Tech Savvy

Education

High school diploma or GED

Tools

Microsoft Office

ERP system

Job description

• Location: 6450 innovation Blvd, Fort Wayne, IN, 46818, USA
• Base Pay: $48000.0 / Year
• Employee Type: Full Time Non-Exempt

• Location: 6450 innovation Blvd, Fort Wayne, IN, 46818, USA
• Base Pay: $48000.0 / Year
• Employee Type: Full Time Non-Exempt

Description

Exciting Opportunity: Route Service Representative

Are you ready to elevate your sales career? We’re looking for a passionate and driven Route Service Representative to join our dynamic team. This role is pivotal in growing and maintaining an established service route while building relationships with clients. If you’re a self-starter who thrives in a fast-paced environment, we want to hear from you!

Why Join Us?

• Impactful Role: Your work will directly contribute to our mission of "Changing Lives." Your efforts will make a significant difference to our clients' success.
• Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
• Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
• Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well‑being.
• Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
• Typically, a four-day work week - Monday - Thursday

Compensation:

Training Wage: Base of $48,000 Once a route is assigned: Base of $48,000 + Commission. Typical compensation ranges from $55,000-$70,000 annually.

Key Responsibilities

• Execute delivery of new/clean products and pick up of used products daily in company truck
• Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
• Customer focused; shows ability to create and demonstrate value to the customer
• Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
• Actively drive customer retention and increase route revenue by expanding customer relationships
• Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).

Qualifications

• Proactive & Motivated: You’re a self-starter with a commitment to excellence and high standards.
• Communication Skills: Strong written and verbal communication skills are a must.
• Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
• Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
• Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred)

Requirements

Physical Requirements

• This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
• Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
• Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.

Role Requirements

• Requires a For-Hire Endorsement.
• Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
• Must meet and maintain insurability requirements. MVR to be checked periodically.
• Possible background check or safety training needed for some client facilities.
• Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
• 21 years of age or 3+ years of professional driving experience