Route Service Representative (e)

Wildman; Griffith (IN); On-site; USD 50,000 - 61,000; Full time

Job summary

Wildman in Griffith, IN seeks a delivery driver to transport new and used products, maintain inventory accuracy, and support billing. The role involves daily truck routes, end-of-day setup, and customer interaction to ensure satisfaction.

Requires a high school diploma or GED with 2-3 years in delivery, customer service, or sales. A For-Hire Endorsement and DOT compliance are necessary; position is full-time on-site.

Qualifications

• High school diploma or GED required.
• 2-3 years driving/delivery, customer service, or sales experience preferred.

Responsibilities

• Deliver and pick up products daily in company truck.
• Track customer inventory and assist with route issues using handheld device.
• Complete end-of-day admin tasks including unloading and prepping for next route.
• Drive customer retention and increase route revenue by expanding relationships.

Skills

Customer service

Delivery driving

Sales experience

Handheld device

Education

High school diploma or GED

Tools

Handheld computer

Job description

• Location: 2020 N Lafayette Ct, Griffith, IN, 46319, USA
• Base Pay: $48000.0 / Year
• Employee Type: Full Time Exempt

• Location: 2020 N Lafayette Ct, Griffith, IN, 46319, USA
• Base Pay: $48000.0 / Year
• Employee Type: Full Time Exempt

Description

This position is a four-day Monday through Thursday average work week.

Essential Functions

• Execute delivery of new/clean products and pick up of used products on a daily basis in company truck
• Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
• Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
• Actively drive customer retention and increase route revenue by expanding customer relationships

Experience/Knowledge

• High school diploma or General Education Degree (GED) required
• 2-3 years driving/delivery, customer service, or sales experience preferred

Necessary Skills And Abilities

• This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
• Must be able to drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
• Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
• Must be able to use a computer, phone, calculator, printer, and copier

Work Requirements

• Requires a For-Hire Endorsement.
• Must pass a DOT physical and a drug/alcohol screening prior to employment.
• Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
• Travel to outlying Wildman facilities as needed.

Compensation

Training Wage: Base of $48,000. Once a route is assigned: +Commission, +bonuses. Typical compensation ranges from $55,000-$70,000 annually.

Qualifications

Behaviors

Required

• Loyal: Shows firm and constant support to a cause
• Enthusiastic: Shows intense and eager enjoyment and interest
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
• Team Player: Works well as a member of a group
• Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Required

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
• Self-Starter: Inspired to perform without outside help

Education

• High School or better.

Experience

• Preferred
• 2-3 years customer service experience preferred. 2-3 years driving/delivery experience preferred.

Licenses & Certifications

• Required
• For Hire Endorsement

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Requirements

Physical Requirements

• This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
• Must be able to safely drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
• Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.

Role Requirements

• Requires a For-Hire Endorsement.
• Must pass and maintain a DOT physical and a drug/alcohol screening prior to employment.
• Must meet and maintain insurability requirements. MVR to be checked periodically.
• Possible background check or safety training needed for some client facilities.
• Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
• 21 years of age or 3+ years of professional driving experience