Route Service Representative

Wildman-Business-Grou; Drexel Gardens (IN); On-site; USD 47,000 - 57,000; Full time

Job summary

Wildman-Business-Grou in Indianapolis, IN, is seeking a Route Service Representative to grow and maintain an established service route, building strong relationships with clients while driving sales and service excellence.

The role includes a training wage of $52,000 with commission and bonuses once a route is assigned, plus opportunities through quarterly bonuses and mentorship. Typical schedule features a four-day work week, Monday through Thursday.

Qualifications

• High school diploma or GED required.
• 2-3 years driving/delivery, customer service, or sales experience preferred.
• Proficiency in Microsoft Office and familiarity with ERP systems or handheld devices.

Responsibilities

• Execute delivery of new/clean products and pick up of used products daily in company truck.
• Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers.
• Customer focused; shows ability to create and demonstrate value to the customer.
• Complete end of the day administrative tasks including unloading the truck and preparing for next day's route.
• Actively drive customer retention and increase route revenue by expanding customer relationships.
• Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).

Skills

Proactive & Motivated

Communication Skills

Organizational Skills

Detail Oriented

Team Player

Tech Savvy

Microsoft Office

ERP system

PDA usage

Education

High School Diploma or GED

2-3 years driving/delivery experience

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint)

ERP system

Handheld PDA

Job description

• Location 1810 S Lynhurst Dr,Indianapolis, IN, 46241,United States

Description

Are you ready to elevate your sales career? We’re looking for a passionate and driven Route Service Representative to join our dynamic team. This role is pivotal in growing and maintaining an established service route while building relationships with clients. If you’re a self-starter who thrives in a fast-paced environment, we want to hear from you!

Why Join Us?

• Impactful Role: Your work will directly contribute to our mission of “Changing Lives.” Your efforts will make a significant difference to our clients' success.
• Competitive Compensation: Enjoy a base salary complemented by a weekly commission structure, along with opportunities for quarterly bonuses. As part of our incentive programs, you can aspire to be a Circle of Excellence Club or President's Club winner, which includes exclusive trips for two. Our attractive commission structure and unique perks are designed to reward your hard work and dedication.
• Growth Opportunities: We invest in your development with comprehensive training programs, mentorship, and clear paths for advancement.
• Supportive Culture: Be part of a collaborative team that values your ideas, fosters innovation, and encourages personal and professional growth.
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, along with additional benefits like our dream manager program that support your well-being.
• Training and Development: Benefit from a robust onboarding process and ongoing professional development opportunities to sharpen your skills and enhance your career.
• Typically, a four-day work week – Monday – Thursday

Compensation: Training Wage: Base of $52,000 Once a route is assigned: + Commission +Bonuses

Key Responsibilities:

• Execute delivery of new/clean products and pick up of used products daily in company truck
• Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
• Customer focused; shows ability to create and demonstrate value to the customer
• Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
• Actively drive customer retention and increase route revenue by expanding customer relationships
• Promotes a safe working environment and ensures compliance with all Company and regulatory requirements (DOT).

Qualifications:

• Proactive & Motivated: You’re a self-starter with a commitment to excellence and high standards.
• Communication Skills: Strong written and verbal communication skills are a must.
• Organizational Skills: Ability to manage priorities and workflow, demonstrating strong problem resolution skills.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Team Player: Creative, flexible, and innovative with the ability to work independently and collaboratively.
• Tech Savvy: Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint). Ability to learn/navigate ERP system including usage on desktop and PDA.
• Education & Experience: High school diploma or General Education Degree (GED) required. (2-3 years driving/delivery, customer service, or sales experience preferred)

Requirements

• Requires high school diploma or equivalent
• Requires a valid driver's license with a For-hire endorsement
• Must pass a DOT physical prior to employment
• Must pass drug/alcohol screening
• Is generally guided by established policy and procedures but receives daily/weekly
  guidance from superior for all projects, customer service issues and miscellaneous items
• Attention to detail is a must as errors may involve loss of customers
• Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and
  copier
• Requires ability to communicate verbally with others
• Ability to handle multiple projects at once and maintain organization

Physical Requirements:

• Requires maximum physical effort
• Required to sit for extended periods,
• Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
• Must be able to drive a truck/step van
• Ability to read, enter and use efficiently a handheld computer
• Ability to use telephone to communicate with customers and internal support
  personnel
• Gloves are recommended
• Outside air temperatures during all seasons
• Including extreme heat/humidity during summer and cold during winter season
• At times, extreme odors or unclean product