Route Service Pro - Daytime, Commissioned Earnings

UniFirst; Normal (IL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive compensation

Training program

Career development

Company culture

Work-life balance

Diversity & inclusion

Job summary

UniFirst is seeking a Route Service Representative to manage a dedicated customer route, delivering and picking garments daily and building strong customer relationships. You will load/unload trucks, ensure accurate daily operations, and represent UniFirst with professionalism on the road.

This field-based role offers a commission-driven income from day one, with opportunities to upsell new garments and services while maintaining safety and quality on every stop.

Qualifications

• Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation.
• DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam.
• Educational Requirements: High school diploma, GED, or military service required.
• Strong Customer Service Skills: Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
• Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!
• Tech-Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
• Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

Responsibilities

• Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily.
• Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
• Deliver Consistent, Reliable Service: Ensure on-time, accurate deliveries and returns while maintaining strong customer satisfaction.
• Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience.
• Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential.
• Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.

Skills

Customer service

Time management

Safety awareness

Dependability

Upselling

Education

High school diploma

GED

Military service

Job description

UniFirst is seeking a Route Service Representative to manage a dedicated customer route, delivering and picking garments daily and building strong customer relationships. You will load/unload trucks, ensure accurate daily operations, and represent UniFirst with professionalism on the road.

This field-based role offers a commission-driven income from day one, with opportunities to upsell new garments and services while maintaining safety and quality on every stop.