Route Service Manager: CDL Delivery & Dealer Relations

Interstate All Battery Center; San Antonio (TX); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Interstate Batteries in San Antonio, TX is seeking a Route Service Manager to deliver batteries and provide exceptional customer service to a predetermined route of dealers. This role requires CDL and a valid DOT medical card, and involves loading/unloading, inventory management, and maintaining dealer relationships.

You will work on a team to ensure correct battery mixes, follow safety rules, and manage paperwork and route transactions.

Qualifications

• High school graduate (or equivalent).
• Able to read, write, and compute basic math.
• Excellent communication skills required.
• Minimum one year of delivery and customer service experience required.
• Working knowledge of electronic inventory management tools is required (tablets, scanners).
• Demonstrates good organizational skills and can prioritize tasks.
• Works with a high degree of accuracy and attention to detail.
• Approaches tasks with a sense of urgency.
• Able to work overtime if requested.
• Depending on location, the ability to work one or more overnight routes per week may be required.
• Be able to regularly lift and/or move 75 lbs.
• Must have and maintain a valid DOT medical card, state Driver's License (CDL required), and an acceptable driving record.

Responsibilities

• Deliver batteries and provide service to each dealer on your route in a safe and timely manner.
• Follow all Environmental Health and Safety rules and policies.
• Load and unload trucks safely and maintain an accurate account of all company assets.
• Establish, build, and maintain dealer relationships.
• Keep displays and product clean, full, and rotated per consignment agreements.
• Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection, and invoicing.
• Complete delivery/route transactions and other paperwork on a timely basis.
• Interact professionally with all stakeholders, including team members, managers, and customers.
• Follow / fulfill all driver program requirements, as specified by manager.
• Other duties as assigned

Skills

Communication skills

Math literacy

Organizational skills

Attention to detail

Time management

Overtime availability

Education

High school diploma or equivalent

Tools

Tablets

Scanners

Job description

Interstate Batteries in San Antonio, TX is seeking a Route Service Manager to deliver batteries and provide exceptional customer service to a predetermined route of dealers. This role requires CDL and a valid DOT medical card, and involves loading/unloading, inventory management, and maintaining dealer relationships.

You will work on a team to ensure correct battery mixes, follow safety rules, and manage paperwork and route transactions.