Route Service Lead — Drive Growth & Customer Excellence

UniFirst Corporation; Broken Arrow (OK); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

401K with Company Match

Profit Sharing

Health Insurance

Employee Assistance Program

Life Insurance

Paid Time Off

Direct Payroll Deposit

Tuition Reimbursement

30% Employee Discount

Employee Referral Bonuses

Job summary

UniFirst Corporation is seeking a Route Service Manager to recruit and lead a team of Route Service Supervisors and Route Service Representatives delivering to multiple customers daily, from small family-owned businesses to major corporate locations.

The role focuses on driving customer satisfaction, account growth, and profitability for the location, with opportunities for career mobility within the organization.

Qualifications

• Strong verbal & written communication skills.
• Ability negotiate, train, coach and lead a team.
• Business savvy with profit and customer-satisfaction focus.
• Must meet pre-employment DOT physical requirements.

Responsibilities

• Oversee the recruiting, training, and development of a team of Route Service Representatives and Route Service Supervisors.
• Build strong relationships with your customers and elevate your team’s level of achievement in customer satisfaction.
• Collaborate closely with location management team to provide the best customer service and product programs.
• Negotiate customer contract renewals.

Skills

Communication

Team leadership

Negotiation

Problem solving

Education

High School Diploma or GED

Tools

MS Office

Job description

UniFirst Corporation is seeking a Route Service Manager to recruit and lead a team of Route Service Supervisors and Route Service Representatives delivering to multiple customers daily, from small family-owned businesses to major corporate locations.

The role focuses on driving customer satisfaction, account growth, and profitability for the location, with opportunities for career mobility within the organization.