Route Sales Pro: Growth, Retention & Customer Service

Aramark; Billerica (MA); On-site; USD 25,000 - 39,000; Full time

Job summary

Aramark is seeking a Route Sales Relief Driver to build partnerships with customers and support account ownership. You will engage with decision-makers to gather information and identify opportunities to enhance offerings.

Daily duties include meeting sales expectations, renewing service agreements, maintaining safe vehicle operation, loading and stocking products, and delivering on schedule. You will work with the GM, RSM, and CSA teams to address issues and grow revenue.

Qualifications

• 1–2 years of experience in a position requiring heavy public contact.
• High School Diploma or GED required.
• Must have a valid driver's license and be able to obtain DOT certification to operate DOT regulated vehicles.
• Must have clean driving record for 5 years.
• Ability to communicate at high efficiency and effectiveness with clients and operations staff.
• Ability to respond quickly to changing demands.
• Incumbent is capable of selling products to customers.
• Good interpersonal and customer service skills.
• Must possess an acceptable driving record per CMV policy and a valid driver's license.
• Ability to work efficiently and independently.

Responsibilities

• Meet sales expectations and promote overall route growth, service agreement renewal, and customer retention to enhance the profitability of the market center.
• Identify opportunities to solicit new business and increase business revenue through selling new items to current customers and obtaining new accounts.
• Establish and maintain effective and respectful relationships with customers and provide outstanding customer service by having an account ownership mentality.
• Focus on account retention and seek opportunities to improve the account by being the first/primary responder to all customer issues and opportunities.
• Ensure products are loaded/unloaded in a safe manner, proper items and quantities of merchandise are delivered on their regularly scheduled day, merchandise is stocked, products are rotated, and all equipment is maintained and cleaned.
• Operate Company vehicles safely and courteously while following the rules of the road.
• Verify the daily preventative maintenance of the vehicle and keep the interior of the truck clean, organized, and safely maintained. Comply with all DOT requirements.
• Responsible for and respectful of both customer and Aramark assets.
• Install and maintain appropriate inventory levels at customer locations and ensure proper quality and working condition.
• Responsible for a complete and accurate accounting of all monies and products daily in accordance with established guidelines.
• Practice attentive and active listening and communicate effectively under adverse conditions through the internal/external communication process.
• Communicate with the GM, RSM, CSM, and CSA's regarding customers and reports on pending problems, or on evidence of competitors in customer locations.

Skills

Public contact

Customer service

Interpersonal skills

Communication

Independence

Education

High School Diploma/GED

Tools

Valid driver’s license

DOT certification (DOT vehicles)

Job description

Aramark is seeking a Route Sales Relief Driver to build partnerships with customers and support account ownership. You will engage with decision-makers to gather information and identify opportunities to enhance offerings.

Daily duties include meeting sales expectations, renewing service agreements, maintaining safe vehicle operation, loading and stocking products, and delivering on schedule. You will work with the GM, RSM, and CSA teams to address issues and grow revenue.