Route Sales & Logistics Support Specialist

New Carbon Company LLC; Charlotte (NC); On-site; USD 59,000 - 72,000; Full time

Job summary

New Carbon Company LLC in Charlotte, NC seeks a Sales Support Representative to provide route coverage and sustain customer relationships, ensuring continued sales and service during employee absences. You will support territory growth and assist with logistics to keep routes stable. Waffle-themed branding is part of the team culture.

The role emphasizes strong communication, proactive outreach, and the ability to manage multiple deliveries and customer needs in a fast-paced environment.

Qualifications

• Strong customer service and relationship-building skills.
• Ability to work independently and manage time while meeting sales goals.
• Excellent communication and problem-solving abilities.
• Experience in sales, route management, or related field preferred (foodservice/CPG).

Responsibilities

• Develop and maintain strong relationships with existing customers to increase product sales and order consistency.
• Identify and secure new business opportunities within the assigned territory to expand market share.
• Promote new products and upsell to maximize revenue per customer.
• Execute strategic sales plans to meet and exceed monthly, quarterly, and annual targets.
• Educate customers on product offerings, pricing, promotions, and merchandising strategies.

Skills

Customer service

Relationship-building

Time management

Independent worker

Communication skills

Problem solving

Education

High School Diploma or GED

Job description

New Carbon Company LLC in Charlotte, NC seeks a Sales Support Representative to provide route coverage and sustain customer relationships, ensuring continued sales and service during employee absences. You will support territory growth and assist with logistics to keep routes stable. Waffle-themed branding is part of the team culture.

The role emphasizes strong communication, proactive outreach, and the ability to manage multiple deliveries and customer needs in a fast-paced environment.