Route Relief Utility Driver — Customer‑Centric Delivery

Alsco-Uniforms-6; Portland (OR); On-site; USD 3,306,000 - 4,408,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver in Portland, OR to support service departments and enhance customer satisfaction. You will deliver and pick up textiles, upsell services, and resolve issues on a fast-paced route.

Qualified candidates have at least two years in customer-facing roles, a valid driver's license (CDL if applicable) and strong English communication. This role requires lifting up to 75 lbs and driving on public roads daily.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Must have a valid Driver's License; CDL when applicable; and be 21 years or older.
• Excellent verbal and written communication in English.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Customer Service

Data Entry

Quality Assurance

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver in Portland, OR to support service departments and enhance customer satisfaction. You will deliver and pick up textiles, upsell services, and resolve issues on a fast-paced route.

Qualified candidates have at least two years in customer-facing roles, a valid driver's license (CDL if applicable) and strong English communication. This role requires lifting up to 75 lbs and driving on public roads daily.