Route Relief Driver - Deliver, Upsell & Build Loyalty

Alsco; Portland (OR); Presencial; USD 39.000 - 43.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Descripción de la vacante

Alsco Uniforms is seeking a Route Relief Utility Driver in the Portland, OR area to support service departments with on-time deliveries and pickups. You will interact with customers, resolve concerns, and follow SOPs for installations and accounts while maintaining accurate route documentation.

The role emphasizes up-selling, cross-selling, and dependable teamwork with service, sales, and operations. Candidates should be 21+, possess a valid license (CDL when applicable), and have at least two

Formación

• Valid driver’s license and CDL when applicable.
• Must be 21 years or older and have a clean driving record.
• Excellent English communication; two years in sales, customer service, delivery, or public-facing work.

Responsabilidades

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Conocimientos

Driver's License

CDL (when applicable)

21+ years old

English communication

Customer service

Relevant experience

Descripción del empleo

Alsco Uniforms is seeking a Route Relief Utility Driver in the Portland, OR area to support service departments with on-time deliveries and pickups. You will interact with customers, resolve concerns, and follow SOPs for installations and accounts while maintaining accurate route documentation.

The role emphasizes up-selling, cross-selling, and dependable teamwork with service, sales, and operations. Candidates should be 21+, possess a valid license (CDL when applicable), and have at least two