Route Relief Driver - Delivery, Service and Upsell

Alsco Inc.; Portland (OR); Hybrid; USD 39,000 - 41,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance

Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver in Portland, OR to support service departments on routes. You will deliver and pick up linens, assist customers, and help sales with upsell opportunities on a daily basis.

Qualified candidates have 2+ years in related roles, a valid driver's license, and strong English communication. The role involves lifting up to 75 lbs, driving on public roads, and adhering to safety policies.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English, comprehend and follow direction.
• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.

Responsibilities

• Deliver products and pick up soiled linens on routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Delivery

Customer service

Sales

Communication skills

Safety awareness

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver in Portland, OR to support service departments on routes. You will deliver and pick up linens, assist customers, and help sales with upsell opportunities on a daily basis.

Qualified candidates have 2+ years in related roles, a valid driver's license, and strong English communication. The role involves lifting up to 75 lbs, driving on public roads, and adhering to safety policies.