Route Relief Driver - Customer-Focused Delivery & Upsell

Alsco Inc.; Longview (TX); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms in Longview, TX is seeking a Route Relief Utility Driver to support the Service Departments and ensure timely deliveries and pickups of linens. You will upsell, cross-sell, and provide exceptional customer service, reporting to the District Manager.

Responsibilities include daily routes, maintaining inventories, handling payments, and collaborating with service, sales, and operations teams while upholding safety and company policies.

Qualifications

• Have and maintain a valid Driver's License, CDL when applicable.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English, comprehend and follow direction.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Driver's License

CDL (if applicable)

Customer service

Sales experience

Job description

Alsco Uniforms in Longview, TX is seeking a Route Relief Utility Driver to support the Service Departments and ensure timely deliveries and pickups of linens. You will upsell, cross-sell, and provide exceptional customer service, reporting to the District Manager.

Responsibilities include daily routes, maintaining inventories, handling payments, and collaborating with service, sales, and operations teams while upholding safety and company policies.