Route Relief Driver – Customer-Facing Delivery & Upsell

Alsco Uniforms; Oak Creek (WI); On-site; USD 21,000 - 32,000; Full time

Benefits offered by this job

401K Plan with Company Match

Medical, Dental, Vision

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Job summary

Alsco Uniforms in Oak Creek, WI seeks a Route Relief Utility Driver to support service departments by delivering and picking up linens, providing excellent customer service, and driving on established routes.

You will uphold safety standards, communicate with decision-makers, and assist with account management while maintaining accurate records and promoting additional services. This non-exempt role reports to the District Manager.

Qualifications

• Have and maintain a valid Driver's License, CDL when applicable, and be 21 years or older.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.
• Excellent verbal and written communication skills in English, comprehend and follow direction.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Valid Driver's License

CDL when applicable

Sales/CS experience

English communication

Job description

Alsco Uniforms in Oak Creek, WI seeks a Route Relief Utility Driver to support service departments by delivering and picking up linens, providing excellent customer service, and driving on established routes.

You will uphold safety standards, communicate with decision-makers, and assist with account management while maintaining accurate records and promoting additional services. This non-exempt role reports to the District Manager.