Route Relief Driver: Customer-Driven Delivery & Upsell Pro

Alsco Uniforms; Town of Florida (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver in New York to support service departments by delivering clean uniforms, picking up soiled linens, and upselling additional services. You will report to the District Manager and collaborate with service, sales, and operations teams to resolve issues.

Requirements include a valid driver’s license (CDL if applicable), a clean driving record, at least two years in sales, customer service, or delivery, and strong English communication.

Qualifications

• Two years of relevant experience in sales, customer service, delivery, or public facing work.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships
• Communicate with decision-makers and proactively resolve service concerns
• Follow Service SOPs for installations, deliveries, and account management
• Maintain accurate inventories, route books, and customer files
• Handle customer payments, credits, and change orders accurately
• Monitor accounts and report customer feedback or competitive activity
• Upsell services, promote products, and refer leads to Sales
• Conduct daily vehicle inspections and maintain truck cleanliness
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code
• Collaborate with service, sales, and operations teams as a reliable relief driver

Skills

Customer service

Sales

Delivery

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver in New York to support service departments by delivering clean uniforms, picking up soiled linens, and upselling additional services. You will report to the District Manager and collaborate with service, sales, and operations teams to resolve issues.

Requirements include a valid driver’s license (CDL if applicable), a clean driving record, at least two years in sales, customer service, or delivery, and strong English communication.