Route Relief Driver: Customer-Driven Delivery & Upsell

Alsco-Uniforms-6; Helena (MT); On-site; USD 28,930,000 - 39,950,000; Full time

Benefits offered by this job

401 K Plan with Company Match

Medical, Dental, Vision, and FSA/HSA

Life Insurance, Disability Insurance

Employee Assistance Program (EAP)

Job summary

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments, delivering and picking up linens, and up-selling where appropriate. This role reports to the District Manager and offers a competitive hourly base pay.

Responsibilities include customer service, coordinating with decision-makers, following SOPs, maintaining records, and collaborating with service, sales, and operations teams. You must be at least 21, with a valid license and clean driving history.

Qualifications

• Valid driver’s license, CDL when applicable, and be 21 years or older.
• Maintain driving record free of chargeable accidents or violations.
• Excellent verbal and written communication in English; follow directions.
• Two years of relevant experience in sales, customer service, delivery, or public facing work.

Responsibilities

• Deliver products and pick up soiled linens on assigned routes safely and on time.
• Provide outstanding customer service to build loyalty and strong relationships.
• Communicate with decision-makers and proactively resolve service concerns.
• Follow Service SOPs for installations, deliveries, and account management.
• Maintain accurate inventories, route books, and customer files.
• Handle customer payments, credits, and change orders accurately.
• Monitor accounts and report customer feedback or competitive activity.
• Upsell services, promote products, and refer leads to Sales.
• Conduct daily vehicle inspections and maintain truck cleanliness.
• Load/unload products and move carts up to 500 lbs. and lift up to 75 lbs.
• Ensure compliance with company policies, safety standards, and dress code.
• Collaborate with service, sales, and operations teams as a reliable relief driver.

Skills

Driver's license

CDL when applicable

Communication

Sales experience

Customer service

Delivery

Job description

Alsco Uniforms is seeking a Route Relief Utility Driver to support service departments, delivering and picking up linens, and up-selling where appropriate. This role reports to the District Manager and offers a competitive hourly base pay.

Responsibilities include customer service, coordinating with decision-makers, following SOPs, maintaining records, and collaborating with service, sales, and operations teams. You must be at least 21, with a valid license and clean driving history.