Route Merchandiser & Field Service Specialist

SRP Companies; Fort Wayne (IN); On-site; USD 51,000 - 59,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employees are paid weekly

Company paid short term disability and

Life insurance

Paid Time Off with annual cash out

Paid holidays and floating holidays

401(k) with company match

Meal allowance for overnight travel

Paid travel to training SRP University

Job summary

SRP Companies in Fort Wayne, IN is seeking a Route Service Representative to manage in-store merchandising, drive company-curated routes, and collaborate with store managers. The role emphasizes independent travel, visual merchandising, stock management, and promotional setup across a broad territory.

The ideal candidate will have strong customer service experience, be comfortable with driving, lifting up to 50 pounds, and be 21 or older.

Qualifications

• Valid driver’s license and good driving record.
• Tech savvy (smartphone apps, Outlook, and Zoom).
• Previous experience in customer service, sales and/or retail preferred.
• Able to frequently lift up to 50 pounds and bend, push, stoop, and kneel for extended periods of time with or without reasonable accommodation.
• Physical ability to climb in and out of a vehicle frequently.
• Be 21 years of age or older.
• Must be able to rent and operate a rental car through company approved vendor, as required for travel or site visits.

Responsibilities

• Independently travel across a large territory of various store locations to implement merchandising plans and ensure compliance with company standards.
• Set up, replenish, and merchandise our products at stores on a route driving a company vehicle from SRP's fleet.
• Arrange and maintain product displays to enhance visual appeal and drive sales.
• Maintain planograms to ensure consistency across all store locations.
• Set up promotional displays and ensure promotional materials are accurately placed.
• Work closely with store managers and other team members to achieve merchandising goals.
• Manage stock, rotate products, and ensure shelves are well-stocked in store while maintaining a company paid storage unit that will store additional inventory.

Skills

Customer service

Sales

Merchandising

Driving

Team collaboration

Physical stamina

Tools

Outlook

Zoom

Smartphone apps

Job description

SRP Companies in Fort Wayne, IN is seeking a Route Service Representative to manage in-store merchandising, drive company-curated routes, and collaborate with store managers. The role emphasizes independent travel, visual merchandising, stock management, and promotional setup across a broad territory.

The ideal candidate will have strong customer service experience, be comfortable with driving, lifting up to 50 pounds, and be 21 or older.