Route & Dispatch Coordinator - School Transportation

Durham School Services; Santa Ana (CA); On-site; USD 33,000 - 44,000; Full time

Job summary

Durham School Services is seeking a dispatcher to manage daily driver assignments, route planning, and fleet coordination in a fast-paced environment. You will schedule drivers and vehicles to ensure full daily route coverage, including field trips and charters, while maintaining high service levels.

The role requires a high school diploma or GED, dispatch experience, and strong map-reading, problem-solving, and independent-working abilities.

Qualifications

• High school diploma or GED required.
• Previous dispatch experience preferred.
• Knowledge of local geography to optimize routing.
• Clear communication in fast-paced environments.
• Ability to read and interpret documents and instructions.
• Cooperate and follow directions accurately.

Responsibilities

• Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to cover all routes, field trips, and charter work.
• Ensures on-time execution of daily driver/assistant activities.
• Communicates routing details to drivers for proper execution.
• Assists drivers with routing directions and special services as needed.
• Escalates issues to management as required; handles customer concerns professionally.

Skills

Dispatch experience

Geographic knowledge

Communication skills

Reading maps

Record keeping

Problem solving

Independent work

Team coordination

Interpersonal skills

Education

High school diploma or GED

Tools

Microsoft Office

Routing software

Two-way radio systems

Job description

Durham School Services is seeking a dispatcher to manage daily driver assignments, route planning, and fleet coordination in a fast-paced environment. You will schedule drivers and vehicles to ensure full daily route coverage, including field trips and charters, while maintaining high service levels.

The role requires a high school diploma or GED, dispatch experience, and strong map-reading, problem-solving, and independent-working abilities.