Route Coverage Specialist: Flexible, Multi-Route Delivery

UniFirst Corporation; Normal (IL); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

Health insurance

Life insurance

401(k) with company match

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst is seeking a Route Coverage Specialist to step in on delivery routes when Route Service Representatives are unavailable. You will load, transport, and deliver clean garments along established routes, while ensuring timely service and maintaining customer relationships.

The role requires a valid driver’s license, a clean driving record, a DOT physical, and the ability to lift up to 50 lbs. Training on multiple routes is provided, with collaboration across service and office teams.

Qualifications

• Must have a valid driver’s license, clean driving record, and reliable transportation.
• DOT compliance and a DOT physical are required.
• High school diploma, GED, or military service accepted.

Responsibilities

• Develop proficiency across multiple routes for reliable coverage.
• Deliver garments and products to customers on established routes.
• Provide excellent customer service and maintain customer relationships.
• Resolve customer requests and problems independently.
• Manage invoices, conduct inventory audits, and maintain vehicle safety.
• Follow safety policies and support new account installations and rerouting.

Skills

Driver's License

Safe Driving Record

DOT Compliance

Strong Customer Service

Tech-Savvy

Physical Stamina

Time Management

Education

High School Diploma / GED / Military Service

Job description

UniFirst is seeking a Route Coverage Specialist to step in on delivery routes when Route Service Representatives are unavailable. You will load, transport, and deliver clean garments along established routes, while ensuring timely service and maintaining customer relationships.

The role requires a valid driver’s license, a clean driving record, a DOT physical, and the ability to lift up to 50 lbs. Training on multiple routes is provided, with collaboration across service and office teams.