Round-the-Clock Dining Supervisor

Monarch Casino Resort Spa - Black Hawk; Black Hawk (CO); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

401k match

Paid time off

Job summary

Monarch Casino Resort Spa - Black Hawk in Black Hawk, CO is seeking a 24/7 Restaurant Supervisor to oversee daily front-of-house operations, manage staff, ensure guest satisfaction, and enforce safety and quality standards in a fast-paced environment. The role emphasizes scheduling, training, guest relations, and collaboration with supervisors to deliver top-tier dining experiences.

Requirements include 21+ age, Colorado gaming license eligibility, and 1–2 years FOH supervision or hospitality

Qualifications

• Must be 21+ and able to obtain Colorado Gaming License.
• 1–2 years of FOH supervision/management experience or a hospitality degree.
• Strong problem solving and conflict management abilities; proactive leadership.
• Excellent guest service and communication skills; able to work in a fast-paced environment.

Responsibilities

• Interview, discipline, train, and schedule staff.
• Lead team shift meetings and supervise opening/closing duties.
• Interact with guests to resolve issues and ensure a pleasurable dining experience.
• Collaborate with other supervisors and step in for line staff when needed.
• Communicate effectively with guests and team members.

Skills

Guest service

Communication

Leadership

Problem solving

Conflict management

Team management

English

Education

Hospitality degree

Tools

Computer literacy

Job description

Monarch Casino Resort Spa - Black Hawk in Black Hawk, CO is seeking a 24/7 Restaurant Supervisor to oversee daily front-of-house operations, manage staff, ensure guest satisfaction, and enforce safety and quality standards in a fast-paced environment. The role emphasizes scheduling, training, guest relations, and collaboration with supervisors to deliver top-tier dining experiences.

Requirements include 21+ age, Colorado gaming license eligibility, and 1–2 years FOH supervision or hospitality