Rough Sleeping Case Officer

Allscreens Nationwide Ltd; Georgia; On-site; USD 38,000 - 43,000; Full time

Benefits offered by this job

LGPS

Annual leave

Employee Assistance Programme

Cycle to work

Flu jabs

Eye care

Flexible hours

Career progression

Job summary

Allscreens Nationwide Ltd is seeking a compassionate Rough Sleeping Case Officer to join the South and East Lincolnshire Councils Partnership. You will deliver person-centred support to people sleeping rough or at risk, helping them access accommodation and sustainable housing.

The role requires street outreach, building trusted relationships, coordinating with housing providers, health professionals and support agencies, and contributing to multi-agency plans.

Qualifications

• Experience working within housing, homelessness, support services or a related field.
• Ability to engage positively with individuals experiencing complex needs.
• Strong organisational skills and the ability to manage a varied caseload.
• Willingness and ability to travel across the district and undertake outreach work.
• Physically able to walk significant distances and work outdoors in all weather conditions.

Responsibilities

• Conduct street outreach sessions, including some early morning work, to identify and support individuals sleeping rough.
• Build trusted relationships with clients and help them overcome barriers to housing and independence.
• Provide tenancy sustainment support to help people maintain accommodation.
• Develop personalised support plans tailored to individual needs and aspirations.
• Complete assessments, risk management plans and safeguarding referrals.
• Work collaboratively with landlords, partner agencies and statutory services.
• Contribute to multi-agency meetings and coordinated support plans.
• Activate SWEP during severe weather periods with some on-call hours.

Skills

Street outreach

Client engagement

Caseload management

Safeguarding

Teamwork

Tools

DBS check

Job description

Contract Duration (Fixed Term): 31/03/2027

Full Time/Part Time: Full Time

Hours: 37

Salary Range: £28,142 - £32,061 per annum

Closing Date: 17/08/2026

Make a real difference. Change lives. Help end rough sleeping.

Are you passionate about supporting people through some of the most challenging times in their lives? Do you want a career where every day brings the opportunity to make a meaningful impact?

Our client is looking for a compassionate, motivated and resilient Rough Sleeping Case Officer to join their dedicated Rough Sleeping Prevention and Recovery Team. This rewarding role offers the chance to work alongside individuals experiencing homelessness, helping them move from crisis and uncertainty towards safety, stability and independence.

If you're someone who believes that everyone deserves a safe place to call home, our client would love to hear from you.

As a Rough Sleeping Case Officer, you'll be at the heart of their efforts to prevent and reduce rough sleeping across the district.

You'll provide practical, person-centred support to people who are:

• Sleeping rough or at immediate risk of rough sleeping.
• Living in temporary or emergency accommodation.
• Facing complex challenges such as poor mental health, substance misuse, trauma or social isolation.

Every day is different. One moment you could be conducting outreach to engage with someone sleeping rough, and the next helping a client secure accommodation, reconnect with services, or develop the skills and confidence they need to maintain a tenancy.

You'll manage your own caseload while working closely with housing providers, health professionals, support agencies and community organisations to deliver positive, long-lasting outcomes.

What You'll Be Doing:

• Conducting street outreach sessions, including some early morning work, to identify and support individuals sleeping rough.
• Building trusted relationships with clients and helping them overcome barriers to housing and independence.
• Providing tenancy sustainment support to help people successfully maintain accommodation.
• Developing personalised support plans tailored to individual needs and aspirations.
• Completing assessments, risk management plans and safeguarding referrals.
• Working collaboratively with landlords, partner agencies and statutory services.
• Contributing to multi-agency meetings and coordinated support plans.
• Activating SWEP, Severe Weather Emergency Protocol, which includes some evening, early morning and weekend work during a short period of time on a rota basis.

They are seeking someone who is empathetic, proactive and committed to improving the lives of vulnerable people. Also:

What They're Looking For

• Experience working within housing, homelessness, support services or a related field.
• Ability to engage positively with individuals experiencing complex needs.
• Strong organisational skills and the ability to manage a varied caseload.
• Ability to work independently while contributing to a supportive team environment.
• Willingness and ability to travel across the district and undertake outreach work.
• Physically able to walk significant distances and work outdoors in all weather conditions.

Why Join Our Client?

This is more than just a job. It's an opportunity to be part of a team that changes lives every day.

In return, you'll benefit from:

• A rewarding role where you can make a genuine difference in your community.
• The opportunity to help people move from crisis to independence.
• A supportive, experienced and passionate team environment.
• Professional development and valuable experience within homelessness and housing services.
• The chance to work with a wide range of partner organisations and develop specialist knowledge.
• Potential for contract extension (subject to funding and maternity cover arrangements).

This role requires flexibility, including occasional early morning, evening and weekend work, particularly during periods of Severe Weather Emergency Protocol (SWEP) activation. The successful applicant will be required to undertake a DBS check.

They offer excellent terms and conditions of employment including:

• Access to the Local Government Pension Scheme - enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life
• Generous annual leave scheme plus option to buy more
• Employee Assistance Programme
• Employee Benefits Platform including retail, holiday, and leisure discounts
• Cycle to work scheme*
• Flu Jabs
• Free Eye Test voucher for regular screen users
• Flexible Working Policy
• Agile Working Policy*
• Excellent career progression and training opportunities
• Long Service Recognition*
• Salary sacrifice car scheme roles over 33k*

*Certain restrictions may apply

About Our Client

Our client and two other Councils have formed the South and East Lincolnshire Councils Partnership - the largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.

Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.