Support Worker

SHELTER HOUSING AID AND RESEARCH PROJECT (LEICESTER); Sheffield (TX); On-site; USD 38,000 - 51,000; Full time

Benefits offered by this job

30 days annual leave pro rata

Pension

Cycle to work scheme

Employee assistance programme

Job summary

Shelter is seeking two Support Workers (Home at Last) in Sheffield to help people sleeping rough and affected by substance misuse. You will assist with settling into homes, maintaining engagement with treatment services and navigating local systems to reduce homelessness and exclusion.

You will work within Shelter and the HALT team, visiting clients at home, coordinating with multi-agency partners, and reporting outcomes to funders. Driving licence and car are required.

Responsibilities

• Help people to settle and sustain their homes
• Support engagement with substance treatment services
• Represent Shelter at multi meetings and panels with funders

Job description

Job Reference shelter/TP/1712/185

Salary

£32,585 per annum plus £802 Essential Car User Allowance, pro - rated for part time

Number Of Positions

2

Contract Type

Fixed Term

Salary

£32,585 per annum plus £802 Essential Car User Allowance, pro - rated for part time

Working Hours

35

Location

Sheffield

Closing Date

31/08/2026

Job Category

Housing Advice

Region / Division

Shelter

Directorate

Services - Community Services, National Services and TOAS

Support Workers x2 – Home at Last Service (HALT Service)

Location

Sheffield

Hours

1 full time post – 35 hours per week and 1 part time post at 28 hours per week

Salary

£32,585 per annum plus £802 Essential Car User Allowance, pro - rated for part time

Contract

Fixed term until 31st March 2029

Closing date

Monday 31st August 2026 at 11.30pm

Do you have a good understanding of the needs of people who are sleeping rough and are affected by substance misuse? Then join Shelter as a Support Worker and you could soon be playing a vital role aimed at minimising the impact of bad housing, homelessness and exclusion in the Sheffield area.

About The Role

The role is within Shelter, but you will also be part of Sheffield City Council’s HALT team which is multi-agency and works to support people sleeping rough who have drug and alcohol dependence needs. You will work to help people to settle and sustain their homes, support them to access and maintain engagement with substance treatment services. Making sure that Shelter is central to local systems change for people experiencing multiple disadvantages will be a key part of the role, representing Shelter at multi meetings and panels as well as monitoring impact and outcome to report to our funders.

About You

You will have a sound understanding of support and housing issues and experience of working with people with multiple disadvantage. You also have knowledge of safeguarding frameworks, drug and alcohol use and treatment and pathways and experience of working with multiple agencies to support people. As the role will require you to visit people in their homes you will need a full valid driving licence and access to a car for work purposes.

About The Team

Sheffield Hub has been established for over 25 years and provides support to over 5000 people a year across the city. We work to improve the underlying systems that cause homelessness and housing problems, offering a range of help to people in the community, tailored to their needs. The team are around 70 strong, plus an invaluable team of volunteers.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

• Job Description - Support Worker (Home at Last) Sheffield - August 2026.docx