Ropes Course Guide: Safe Climbs & Wonder

attractionsupportservices; Pigeon Forge (TN); On-site; USD 16,531 - 22,041; Full time

Job summary

WonderWorks in Pigeon Forge, TN is hiring dynamic Ropes Course Attendants to guide guests on the multi-level ropes course, ensure safety, and deliver a memorable experience. You'll greet guests, provide safety briefings, fit harnesses, and uphold height/weight/clothing requirements while maintaining high standards of guest service in a fast-paced attraction.

This role requires physical stamina, the ability to stand for long periods, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Greet guests as they enter the ropes course area.
• Instruct, lead and supervise guests safely through the ropes course per SOPs.
• Ensure guests meet height, weight, and clothing requirements.
• Properly fit harnesses according to training and course requirements.

Responsibilities

• Greet and welcome all guests that enter the ropes course area.
• Instruct, lead and supervise guests safely through the ropes course by following standard operating procedures.
• Follow standard operating procedures and ensure that guests meet all height, weight, and clothing requirements.
• Properly fit harnesses adhering to WonderWorks’ training and course manufacturer’s requirements.
• Prolong standing, walking, balancing, stooping and climbing to various areas of the attraction.

Skills

Customer service

Communication

Safety awareness

Physical stamina

Job description

WonderWorks in Pigeon Forge, TN is hiring dynamic Ropes Course Attendants to guide guests on the multi-level ropes course, ensure safety, and deliver a memorable experience. You'll greet guests, provide safety briefings, fit harnesses, and uphold height/weight/clothing requirements while maintaining high standards of guest service in a fast-paced attraction.

This role requires physical stamina, the ability to stand for long periods, and flexibility to work evenings, weekends, and holidays.