Ropes Course Attendant- Part Time/Year Round

attractionsupportservices; Pigeon Forge (TN); On-site; USD 16,531 - 22,041; Full time

Job summary

WonderWorks in Pigeon Forge, TN is hiring dynamic Ropes Course Attendants to guide guests on the multi-level ropes course, ensure safety, and deliver a memorable experience. You'll greet guests, provide safety briefings, fit harnesses, and uphold height/weight/clothing requirements while maintaining high standards of guest service in a fast-paced attraction.

This role requires physical stamina, the ability to stand for long periods, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Greet guests as they enter the ropes course area.
• Instruct, lead and supervise guests safely through the ropes course per SOPs.
• Ensure guests meet height, weight, and clothing requirements.
• Properly fit harnesses according to training and course requirements.

Responsibilities

• Greet and welcome all guests that enter the ropes course area.
• Instruct, lead and supervise guests safely through the ropes course by following standard operating procedures.
• Follow standard operating procedures and ensure that guests meet all height, weight, and clothing requirements.
• Properly fit harnesses adhering to WonderWorks’ training and course manufacturer’s requirements.
• Prolong standing, walking, balancing, stooping and climbing to various areas of the attraction.

Skills

Customer service

Communication

Safety awareness

Physical stamina

Job description

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorksis an indoor amusement park that combines education and entertainment with more than 100 hands‑on exhibits that challenge the mind and spark the imagination.

WonderWorks (location) is looking for Ropes Course Attendants to join our team! Our friendly Ropes Course Attendants help guests climb to new heights and conquer their fears on our multi-level ropes course! Ropes Course Attendants harness our guests, relay important safety information, and then get the guests started on their WONDERful adventure upwards!

Job Types: Full-time, Part-time, Seasonal

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.

• Greet and welcome all guests that enter the ropes course area
• Instruct, lead and supervise guests safely through the ropes course by following standard operating procedures
• Follow standard operating procedures and ensure that guests meet all height, weight, and clothing requirements
• Properly fit harnesses adhering to WonderWorks’ training and course manufacturer’s requirements
• Prolong standing, walking, balancing, stooping and climbing to various areas of the attraction
• Perform other duties as assigned

• Ability to stand, walk, climb, balance, and lift and/or move up to 100 pounds
• Excellent communication skills and customer service skills
• Observational skills and operational risk management skills to ensure safe practices and recognize guest needs
• Ability to work any shift including nights, weekends, holidays, and weather conditions required
• Previous high ropes course, zipline, or climbing experience and themed entertainment experienceis preferred
• Must be 17 years or older to apply