Ropes Course Guide: Elevate Guests Safely

WonderWorks Attraction; City of Syracuse (NY); On-site; USD 16,531 - 27,552; Full time

Job summary

WonderWorks Syracuse is seeking energetic Ropes Course Attendants to welcome guests and guide them through the multi‑level ropes course with an emphasis on safety and fun.

You will fit harnesses, supervise activities, and ensure guests meet height and clothing requirements while delivering excellent service in a dynamic entertainment environment.

Candidates should be able to stand, walk, climb, and lift up to 100 pounds, with flexibility to work nights, weekends, and holidays.

Qualifications

• Ability to greet and assist guests with a friendly, safety‑mocused approach.
• Strong communication and customer service skills in a fast‑paced environment.
• Ability to stand, walk, climb, balance, and lift up to 100 pounds.
• Knowledge of safety procedures and risk management in active attractions.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Greet and welcome all guests that enter the ropes course area
• Instruct, lead and supervise guests safely through the ropes course by SOPs
• Follow SOPs and ensure guests meet height, weight, and clothing requirements
• Properly fit harnesses adhering to training and course requirements
• Prolong standing, walking, balancing, stooping and climbing to various areas of the attraction
• Perform other duties as assigned

Skills

Excellent communication

Customer service

Physical stamina

Observation & risk management

Flexible schedule

Job description

WonderWorks Syracuse is seeking energetic Ropes Course Attendants to welcome guests and guide them through the multi‑level ropes course with an emphasis on safety and fun.

You will fit harnesses, supervise activities, and ensure guests meet height and clothing requirements while delivering excellent service in a dynamic entertainment environment.

Candidates should be able to stand, walk, climb, and lift up to 100 pounds, with flexibility to work nights, weekends, and holidays.