Ropes Course Attendant

WonderWorks Attraction; Pigeon Forge (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

WonderWorks in Pigeon Forge, TN is seeking energetic Ropes Course Attendants to greet guests and guide them safely through our multi-level ropes course. You will relay important safety information, fit harnesses, and help guests start their WONDERful adventure.

Ideal candidates can stand, walk, climb, balance, and lift up to 100 pounds. Must be able to work nights, weekends, and holidays in a part-time, seasonal role at WonderWorks.

Qualifications

• Excellent communication and customer service skills.
• Observational skills to ensure safety and guest needs are met.
• Ability to work nights, weekends and holidays as required.
• Must be able to stand, walk, climb and lift up to 100 pounds.
• Experience in themed entertainment or ropes course is preferred.

Responsibilities

• Greet guests entering the ropes course area.
• Instruct and supervise guests through the ropes course safely.
• Ensure guests meet height, weight and clothing requirements.
• Fit harnesses per training and manufacturer requirements.
• Remain on foot and mobile in active areas; assist guests as needed.
• Perform other duties as assigned.

Skills

Customer service

Communication

Observation

Risk management

Shift flexibility

Physical ability

Job description

Do you have a knack for creating wonder and sparking imaginations? Flip everything you know about work upside-down! WonderWorks is looking for dynamic people to join our team. WonderWorks is an indoor amusement park that combines education and entertainment with more than 100 hands-on exhibits that challenge the mind and spark the imagination.

WonderWorks (location) is looking for Ropes Course Attendants to join our team! Our friendly Ropes Course Attendants help guests climb to new heights and conquer their fears on our multi-level ropes course! Ropes Course Attendants harness our guests, relay important safety information, and then get the guests started on their WONDERful adventure upwards!

Responsibilities:

• Greet and welcome all guests that enter the ropes course area
• Instruct, lead and supervise guests safely through the ropes course by following standard operating procedures
• Follow standard operating procedures and ensure that guests meet all height, weight, and clothing requirements
• Properly fit harnesses adhering to WonderWorks' training and course manufacturer's requirements
• Prolong standing, walking, balancing, stooping and climbing to various areas of the attraction
• Perform other duties as assigned

Qualifications:

• Ability to stand, walk, climb, balance, and lift and/or move up to 100 pounds
• Excellent communication skills and customer service skills
• Observational skills and operational risk management skills to ensure safe practices and recognize guest needs
• Ability to work any shift including nights, weekends, holidays, and weather conditions required
• Previous high ropes course, zipline, or climbing experience and themed entertainment experience is preferred
• Must be 17 years or older

Job Types: Part-time, Seasonal

WonderWorks is an Equal Opportunity Employer. Candidates are subject to background checks.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.