Rooms Supervisor

Hotel Millwright in Amana; Amana (IA); Presencial; USD 36.000 - 48.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401(k) with Employer Match

Health Insurance

Paid Time Off

Employer-Paid Life Insurance

Voluntary Life Insurance

Voluntary STD / LTD

Descripción de la vacante

Hotel Millwright in Amana is seeking a Room Supervisor to lead the housekeeping team and uphold high cleanliness and service standards. You will work closely with the housekeeping supervisor and collaborate with Front Desk and maintenance to ensure rooms are ready and guest requests are addressed promptly.

The role emphasizes hands-on duties when needed, a focus on safety, and opportunities to train staff and advance within a collaborative hospitality environment in Amana, IA.

Formación

• Must demonstrate strong leadership in a hotel housekeeping environment.
• Ability to manage and motivate a team to meet cleanliness standards.
• Effective communication with Front Desk, supervisors, and staff.

Responsabilidades

• Oversee daily housekeeping operations to ensure rooms and public areas meet quality standards.
• Coordinate with the housekeeping supervisor to assign tasks and monitor staff performance.
• Inspect guest rooms and facilities for cleanliness, safety, and maintenance standards.
• Perform housekeeping duties when needed to maintain service levels.
• Support training and development of housekeeping staff.
• Address guest requests and resolve issues promptly.
• Maintain inventory of cleaning supplies and equipment and ensure stock levels.
• Collaborate with Front Desk and Chief of Maintenance to coordinate room readiness and address issues promptly.

Conocimientos

Leadership

Attention to detail

Communication

Guest service

Safety procedures

Shift flexibility

Team management

Descripción del empleo

Description

Join our dynamic team at our hotel as a Room Supervisor, where your leadership and attention to detail will ensure our guests enjoy a memorable stay. This role offers an exciting opportunity to work closely with the housekeeping supervisor to maintain high standards of cleanliness and guest satisfaction in a stylish, welcoming environment.

Key Responsibilities

• Oversee daily housekeeping operations to ensure rooms and public areas meet quality standards
• Coordinate with the housekeeping supervisor to assign tasks, monitor staff performance, and support daily cleaning operations
• Conduct regular inspections of guest rooms and facilities to ensure cleanliness, safety, and maintenance standards are met
• Perform hands-on housekeeping duties, including cleaning and preparing guest rooms, when needed to maintain service standards and support the team
• Support training and development of housekeeping staff to uphold service excellence
• Address guest requests and resolve issues promptly to enhance the guest experience
• Maintain inventory of cleaning supplies and equipment, ensuring proper usage and adequate stock levels
• Enforce health and safety regulations and hotel policies among housekeeping staff
• Collaborate closely with the Front Desk team and Chief of Maintenance to coordinate room readiness, communicate guest requests, and ensure housekeeping and maintenance issues are addressed promptly

Skills and Qualifications

• Strong leadership and team management skills
• Excellent attention to detail and organizational abilities
• Good communication and interpersonal skills
• Ability to work efficiently under pressure and handle guest concerns professionally
• Knowledge of cleaning chemicals, equipment, and safety procedures
• Flexibility to work various shifts, including weekends and holidays
• Proven experience in housekeeping or room management within a hospitality setting is a plus

Our hotel prides itself on creating a warm, personalized experience for every guest. We offer a collaborative work environment, opportunities for growth, and a chance to be part of a passionate team dedicated to excellence in hospitality.

Requirements

Employee Benefits Overview

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future.

Here's a general description of the key benefits available to our employees:

• 401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.
• Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.
• Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.
• Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.
• Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.
• Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability.

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.