Rooms Supervisor

Leisure Hotel; Iowa; Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k) with Employer Match

Health Insurance

Paid Time Off

Employer‑Paid Life Insurance

Voluntary Life Insurance

Voluntary STD / LTD

Job summary

Leisure Hotel in Iowa is seeking a Room Supervisor to lead daily housekeeping operations and ensure rooms and public areas meet high standards. You will collaborate with the housekeeping supervisor to assign tasks, monitor performance, and support cleaning tasks as needed to maintain exceptional service.

The role emphasizes inspections for cleanliness, safety, and maintenance, along with training staff and promptly addressing guest requests to enhance the guest experience.

Qualifications

• Strong leadership and team management skills.
• Excellent attention to detail and organizational abilities.
• Good communication and interpersonal skills.
• Ability to work efficiently under pressure and handle guest concerns professionally.
• Knowledge of cleaning chemicals, equipment, and safety procedures.
• Flexibility to work various shifts, including weekends and holidays.
• Proven experience in housekeeping or room management within a hospitality setting is a plus.

Responsibilities

• Oversee daily housekeeping operations to ensure rooms and public areas meet quality standards.
• Coordinate with the housekeeping supervisor to assign tasks, monitor staff performance, and support daily cleaning operations.
• Conduct regular inspections of guest rooms and facilities to ensure cleanliness, safety, and maintenance standards are met.
• Perform hands‑on housekeeping duties, including cleaning and preparing guest rooms, when needed to maintain service standards and support the team.
• Support training and development of housekeeping staff to uphold service excellence.
• Address guest requests and resolve issues promptly to enhance the guest experience.
• Maintain inventory of cleaning supplies and equipment, ensuring proper usage and adequate stock levels.
• Enforce health and safety regulations and hotel policies among housekeeping staff.
• Collaborate closely with the Front Desk team and Chief of Maintenance to coordinate room readiness, communicate guest requests, and ensure housekeeping and maintenance issues are addressed promptly.

Skills

Leadership

Attention to detail

Communication

Guest service

Safety knowledge

Shift flexibility

Team management

Job description

Description

Join our dynamic team at our hotel as a Room Supervisor, where your leadership and attention to detail will ensure our guests enjoy a memorable stay. This role offers an exciting opportunity to work closely with the housekeeping supervisor to maintain high standards of cleanliness and guest satisfaction in a stylish, welcoming environment.

Key Responsibilities

• Oversee daily housekeeping operations to ensure rooms and public areas meet quality standards
• Coordinate with the housekeeping supervisor to assign tasks, monitor staff performance, and support daily cleaning operations
• Conduct regular inspections of guest rooms and facilities to ensure cleanliness, safety, and maintenance standards are met
• Perform hands‑on housekeeping duties, including cleaning and preparing guest rooms, when needed to maintain service standards and support the team
• Support training and development of housekeeping staff to uphold service excellence
• Address guest requests and resolve issues promptly to enhance the guest experience
• Maintain inventory of cleaning supplies and equipment, ensuring proper usage and adequate stock levels
• Enforce health and safety regulations and hotel policies among housekeeping staff
• Collaborate closely with the Front Desk team and Chief of Maintenance to coordinate room readiness, communicate guest requests, and ensure housekeeping and maintenance issues are addressed promptly

Skills and Qualifications

• Strong leadership and team management skills
• Excellent attention to detail and organizational abilities
• Good communication and interpersonal skills
• Ability to work efficiently under pressure and handle guest concerns professionally
• Knowledge of cleaning chemicals, equipment, and safety procedures
• Flexibility to work various shifts, including weekends and holidays
• Proven experience in housekeeping or room management within a hospitality setting is a plus

Our hotel prides itself on creating a warm, personalized experience for every guest. We offer a collaborative work environment, opportunities for growth, and a chance to be part of a passionate team dedicated to excellence in hospitality.

Employee Benefits Overview

We are proud to offer a comprehensive benefits package designed to support your well‑being and preparing for your future.

Here's a general description of the key benefits available to our employees:

• 401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.
• Health Insurance: Full‑time employees are eligible for health insurance benefits. Part‑time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.
• Paid Time Off (PTO): We believe in work‑life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self‑care, and personal commitments.
• Employer‑Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.
• Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.
• Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability.

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.