Rooms Division Lead — Training & Guest Services

Hyatt Hotels Corporation; Durham (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Hyatt Hotels Corporation seeks a Rooms Division Supervisor to assist in overseeing operations across front office, guest services, housekeeping, and reservations at the Durham property. The role emphasizes training, staff development and scheduling to maintain service standards.

The ideal candidate brings hospitality experience and strong leadership skills; you will collaborate with department heads to deliver exceptional guest experiences.

Qualifications

• Experience in hospitality management or supervision in Rooms Division.
• Strong leadership and training skills.
• Excellent communication and guest-service focus.

Responsibilities

• Assist in overseeing Rooms Division operations across front office, guest services, housekeeping, and reservations.
• Support training, staff development and scheduling.
• Ensure high service standards and guest satisfaction.

Job description

Hyatt Hotels Corporation seeks a Rooms Division Supervisor to assist in overseeing operations across front office, guest services, housekeeping, and reservations at the Durham property. The role emphasizes training, staff development and scheduling to maintain service standards.

The ideal candidate brings hospitality experience and strong leadership skills; you will collaborate with department heads to deliver exceptional guest experiences.