Rooms Controller - Part Time ( Harrah's Atlantic City )

Caesars Entertainment; Atlantic City (NJ); On-site; USD 22,000 - 28,000; Part time

Job summary

Caesars Entertainment in Atlantic City seeks a customer service focused team member. You will greet guests warmly, anticipate needs, provide fast, flawless service, and promote Total Rewards programs. Maintain upbeat attitude and handle service issues with grace.

This hourly role emphasizes consistent friendly interactions, resolving breakdowns, and ending visits with a warm farewell. You will contribute to a welcoming, high-energy environment at a premier gaming and hospitality destination.

Qualifications

• Demonstrates superior customer service skills.
• Welcomes guests with a warm greeting.
• Resolves service breakdowns effectively.
• Promotes Total Rewards programs.

Responsibilities

• Greet guests and provide friendly, efficient service.
• Anticipate needs and deliver fast service.
• Resolve service breakdowns and ensure guest satisfaction.
• Promote Total Rewards memberships.

Skills

Customer service

Positive attitude

Guest greeting

Problem solving

Rewards program knowledge

Teamwork

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

$18.00 Per Hour