Rooms Controller - Full Time ( Harrah's Atlantic City )

Caesars Entertainment; Atlantic City (NJ); On-site; USD 21,000 - 29,000; Full time

Job summary

Caesars Entertainment in Atlantic City is seeking a friendly guest service associate. You will greet guests with a warm verbal greeting, anticipate needs, and deliver fast, flawless service while maintaining a positive attitude and energy from one interaction to the next.

You will promote Total Rewards programs and card membership, check for guest satisfaction, resolve service breakdowns, and provide a warm farewell.

Job description

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest’s wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Total Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

$18.00 Per hour