Room Service Specialist – Elevated In-Room Dining

BENCHMARK; Naples (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Employee benefits

Training programs

Meal discounts

Job summary

Pyramid Global Hospitality is seeking a motivated Room Service Server for Naples Grande Beach Resort, a premier property on Florida’s Paradise Coast. You will take guest orders, deliver meals to rooms, and ensure accuracy and timeliness while upholding guest service standards.

You will work in a fast-paced environment, leveraging knowledge of food and beverage offerings to create exceptional experiences for guests. Training and benefits are provided by the employer.

Qualifications

• 2–4 years of food service experience.
• Strong customer service skills and guest focus.
• Knowledge of wine, beer and cocktails is a plus.
• Excellent communication and teamwork abilities.

Responsibilities

• Take guests' orders over the phone and deliver to rooms.
• Ensure accuracy of food orders and timely delivery.
• Submit signed checks and reconcile daily sales.

Skills

Customer service

Food service experience

Wine knowledge

Communication skills

Work under pressure

Tools

POS system

Job description

Pyramid Global Hospitality is seeking a motivated Room Service Server for Naples Grande Beach Resort, a premier property on Florida’s Paradise Coast. You will take guest orders, deliver meals to rooms, and ensure accuracy and timeliness while upholding guest service standards.

You will work in a fast-paced environment, leveraging knowledge of food and beverage offerings to create exceptional experiences for guests. Training and benefits are provided by the employer.