Room Service Server — Luxury Resort Guest Experience

Pyramid Global Hospitality; Naples (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Benefits package

Comprehensive training programs

Career growth opportunities

Job summary

Pyramid Global Hospitality is hiring a Room Service Server at Naples Grande Beach Resort in Naples, FL. You will take guest orders over the phone and deliver food and beverages to rooms, ensuring accuracy and timely delivery.

We seek candidates with 2-4 years in food service, knowledge of wine and spirits, and a calm, guest-focused approach. The role emphasizes courteous service, teamwork, and maintaining spotless presentation at all times.

Qualifications

• Engaging and welcoming personality.
• 2-4 years of food service experience.
• Knowledge of wine, beer, cocktails, and spirits.
• Ability to work under pressure in a fast-paced environment.
• Passion for creating an exceptional guest experience.
• Excellent communication skills.

Responsibilities

• Be familiar with menus, ingredients, and preparation methods for all dishes and wine lists.
• Know the room layout and hotel amenities.
• Collect orders from the kitchen and deliver to guest rooms promptly.
• Submit signed checks and reconcile daily sales.
• Assist with collecting room service trays and break down items.
• Maintain high standards of service etiquette and professionalism.

Skills

Engaging personality

Food service experience

Wine knowledge

Work under pressure

Guest experience

Excellent communication

Job description

Pyramid Global Hospitality is hiring a Room Service Server at Naples Grande Beach Resort in Naples, FL. You will take guest orders over the phone and deliver food and beverages to rooms, ensuring accuracy and timely delivery.

We seek candidates with 2-4 years in food service, knowledge of wine and spirits, and a calm, guest-focused approach. The role emphasizes courteous service, teamwork, and maintaining spotless presentation at all times.