Room Service Specialist: Delight Guests & Elevate Stays

Marriott International; Florida; On-site; USD 17,000 - 25,000; Full time

Job summary

HHM Hotels is seeking a Room Service Server to set up, deliver, and retrieve food and beverage orders to guest rooms and hospitality suites, in line with our guest service and sustainability standards. The role requires attention to VIP amenities, banquet event procedures, and adherence to liquor regulations, while maintaining safety and cash-handling practices.

Shifts may include weekends and holidays, and prior food service experience is preferred to ensure swift, courteous, and accurate

Qualifications

• High school diploma or equivalent.
• Previous food service experience preferred.

Responsibilities

• Set up and deliver food and beverage orders.
• Conduct floor sweeps and retrieve food and beverage trays.
• Set up and deliver VIP amenities.
• Service hospitality suites in accordance with banquet event orders and established policies and procedure.
• Abide by state, federal and corporate liquor requirements pertaining to serving alcoholic beverages.
• Complete shift side work as outlined in the hotel’s operating policies and procedures.
• Respond to customer needs, issues, comments and problems to ensure a quality experience and enhance future sales.
• Report all communication to immediate shift supervisor.
• Perform cash handling responsibilities in accordance with company policies and procedures.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Education

High school diploma or equivalent

Job description

HHM Hotels is seeking a Room Service Server to set up, deliver, and retrieve food and beverage orders to guest rooms and hospitality suites, in line with our guest service and sustainability standards. The role requires attention to VIP amenities, banquet event procedures, and adherence to liquor regulations, while maintaining safety and cash-handling practices.

Shifts may include weekends and holidays, and prior food service experience is preferred to ensure swift, courteous, and accurate