Room Service Server — Part-Time at Luxury Hotel (Tips)

DelMonte Hotel Group; Town of Pittsford (NY); Hybrid; USD 19,000 - 25,000; Part time

Benefits offered by this job

Hotel room discounts at Del Monte Lodg

Discounts on food and beverages

Professional development and careerAdv

Comprehensive benefits for part-time

Job summary

The Del Monte Lodge and Spa in Pittsford, NY is seeking a Room Service Server AM. This part-time, on-site role involves delivering orders to guest rooms, taking calls, and maintaining the room service station.

You will support guests with menu knowledge, assist with special requests, and ensure accurate transactions while upholding service standards. We offer competitive pay at $16 per hour, tips potential, and benefits for eligible positions.

Qualifications

• 1 to 3 months related experience; High school diploma or GED; or equivalent.
• Exceptional customer service skills.
• Ability to regularly lift up to 10 pounds and frequently lift up to 25 pounds.

Responsibilities

• Open and close sidework per checklists.
• Answer the phone to take and relay room service orders to the kitchen.
• Deliver all food items, beverages and accompaniments to guest rooms.
• Record sales transactions and handle payments accurately.
• Answer questions about room service and assist with special requests.
• Collect and return trays to the kitchen and maintain cleanliness of the station.
• Be knowledgeable of current food and beverage offerings.
• Deliver VIP gifts and packages to guest rooms as needed.
• Provide hotel information and hours of service to guests.

Skills

Customer service

Communication skills

Interpersonal skills

Work ethic

Education

High School Diploma or GED

Job description

The Del Monte Lodge and Spa in Pittsford, NY is seeking a Room Service Server AM. This part-time, on-site role involves delivering orders to guest rooms, taking calls, and maintaining the room service station.

You will support guests with menu knowledge, assist with special requests, and ensure accurate transactions while upholding service standards. We offer competitive pay at $16 per hour, tips potential, and benefits for eligible positions.