Room Service Server — Part-Time, On-Site, Tips Included

Del Monte Hotel Management LLC in; City of Rochester (NY); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Compensation $16.00 per hour plus tips

Comprehensive benefit packages for --?

Job summary

Del Monte Lodge and Spa in Pittsford, NY is seeking a part-time Room Service Server AM to ensure guest satisfaction and prompt service. You will interact with guests, deliver orders, and coordinate with kitchen and front desk.

The role requires strong communication, a friendly demeanor, and ability to lift up to 25 pounds; training offered and opportunities for advancement within Del Monte Lodge and Spa.

Qualifications

• 1 to 3 months related experience; High school diploma or GED; or equivalent combination of education and experience.
• Exceptional customer service skills
• Ability to regularly lift and /or move up to 10 pounds and frequently lift and/or move up to 25 pounds.

Responsibilities

• Perform opening and closing sidework per checklists.
• Answer phone in accordance with proper telephone standards to take room service orders and relay orders to kitchen.
• Deliver all food items, beverages and necessary accompaniments to guest rooms.
• Properly record all sales transactions and secure accurate payment.
• Answer questions regarding room service and respond to requests for additional food or drink service.
• Collect room service trays from halls outside of guest rooms and bring to kitchen.
• Familiarize and be knowledgeable of current food and beverage offerings.
• Deliver VIP gifts, guest amenities and package items to guest rooms as needed.
• Assist in maintaining the cleanliness of the Room Service station and surrounding areas.
• Provide information pertaining to hours and available services of the hotel to guests.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma or GED

Job description

Del Monte Lodge and Spa in Pittsford, NY is seeking a part-time Room Service Server AM to ensure guest satisfaction and prompt service. You will interact with guests, deliver orders, and coordinate with kitchen and front desk.

The role requires strong communication, a friendly demeanor, and ability to lift up to 25 pounds; training offered and opportunities for advancement within Del Monte Lodge and Spa.